Insignia lcd 37''powering off and right back on by itself!
We got an insignia 37'' plat panel lcd t.v. from best buy less than a year ago. All of a sudden in the middle of watching television it will cut off and go to black screen (like being turned off, ) and turn right back on, (saying please wait)..it's like it is being turned on and right back off by itself...(possessed?)..I have no idea why it is doing this...any suggestions? any ideas will be greatly appreciated as we did not buy it extended warranty and can not afford a new one! thanks!
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Insignia lcd 37''powering off and right back on by...
This unit is going into protection mode due to some erratic voltages causing the feedback circuit to activate the protection mode. This could be caused by aging components and overheating.You should take this unit in for service by Best Buy if it is still under warranty. If not you must try to have someone test and repair it for repair it for you. Try calling Insignia Customer service and find a service center in you area to take it to for evaluation.The Insignia customer service Number is 1-877-467-4289 The number for Best Buy parts is 1-888-237-8289.Most likely you or a service center will be doing the repair and the numbers above should come in handy. Best Buy also has a parts website, all you have to do is put in the brand name of the television and the model number and its parts finder will list all available parts and their prices. You Can also try MCM parts, they have a website that works the same way for parts and prices. Their telephone number for customer service is : 1-877-626-3532. Hope This helps you with your problem.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The first thing I would try is to disconnect the tv from the power source. Wait five minutes before plugging it back into the wall socket. Turn the tv back on and see if you get a display. Try changing the channel and switching inputs. See if you can get it to display anything at all. You could shine a flashlight at the screen and see if you can make out an image. If you see an image with a flashlight then your backlight is out.
Is your tv less than a year old? If it is less than a year old you are still under the manufacturer's warranty. I would see if Best Buy would honor the manufacturer's warranty in store. If that is not the case they should give you a number to contact Insignia directly.
If your tv is out of warranty, it may be cheaper to replace it. I would do your homework and check the price of a repair vs the price of a new tv.
Best bet would be to unplug it completely and let it sit for about five minutes, plug it back in and turn it on, if it's still flickering there's more than likely something wrong with the backlight or the power supply. All Insignia TV's carry a 2 year manufactures warranty, so if it's less than two years old just take it to a Best Buy and have it serviced. It'll be gone for a few weeks, but either issue is an expensive fix.
Insignia are a low-end Best Buy brand, and as such their reliability is poor.
If you're plugged in, the inputs are set correctly and the power comes on on the TV but you receive no picture, there is an issue with the TV itself.
Insignia offers a 2-year warranty, but you must have the original box and must be willing to pay for shipping. If you lack the original box or your purchase was longer than 30 days ago and you didn't purchase the extended warranty from Best Buy, you're most likely going to need a new TV, as they cost more to repair than they're worth.
Hello, this problem can be fixed by opening the back cover of the television to check for blown fuses, and if found replace with the same current rating and if otherwise the power board supply is bad try websites Shopjimmy.com,Ebay.com to buy a refurbish power supply board for the replacement.
Your Television is going into the protection mode. This is usually caused by some component failure. You can call Best Buy customer support at this telephone number 1-888-237-8289. They may have in house service for in warranty products. You can also call the Insignia customer support at this telephone Number 1-877-467-4289. The Insignia customer support website is www.insignia-products.com. Go to the customer support section and tell them the model number of your television and ask them for help. You should be able to get help from these sources as they will have all the correct service information for your television. I hope this information helps you with your problem.
Find a local service center in your area that services televisions and ask them how much they charge for checking out your television and telling you what wrong with it. If you find the prices too high keep trying until you find one you can live with. You can get parts for the television on the Best Buy parts website. You just have to put in the model number and the parts finder will show you all the available parts for the model and their prices. The telephone for the Insignia customer service is : 1-877-467-4289. The number for the Best Buys parts is : 1-888-237-8289. Hope this helps you with your problem.
Since the TV is less then a year old and still under manufacturers warranty, I would suggest to take back to the vendor to get it fix because this LCD behavior is not going to get any better.
The failure on this TV is related to a power supply in most cases if the TV is turning OFF by itself or needs to be unplug to let cooldown and it works afterward.