Question about Creative Labs ZEN Vision:M Digital Media Player

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Stuck on "lock"

My zen turns on, and has a full charge, however it is stuck on "locked" mode... i have tried to reset it and charge it and play with all the buttons but it just wont unlock.

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This happened to me but i'm not sure it will work for you.. try to put the actual switch into lock mode (push it firmly into lock mode) then slowly push it back to the unlock mode.. if it doesnt work the first time try it a couple of more times. it worked for me..

Posted on Mar 18, 2009

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CREATIVE ZEN 8GB BRIGHTNESS AND LOCK+SHUTDOWN


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SORRY FOR MY ENGLISH I AM FROM LITHUANIA

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1 Answer

Zen V Plus locked up, will not shut off


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Feb 12, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen wont turn on or charge


Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 21, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My zen is stuck on docked mode


I had the same problem. Have you tried a soft reset - paper clip into small hole on the side with the on/off slider. Hols it in for about 5 seconds.

Sep 21, 2008 | Creative Labs Zen V MP3 Player

4 Answers

My Creative Zen has a white screen but syill plays music


http://www.youtube.com/watch?v=a8g0sh7pc54
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2. Get a song to play
3. Lock the device
4. Wait for black screen and leave it like that for 20 seconds
5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position)
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8 Answers

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i have the same problem of recovery mode. can you help me please

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3 Answers

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1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

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5 Answers

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hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at oracle101rage@gmail.com if it works..Gud Luck guys

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1 Answer

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Oct 14, 2007 | Creative Labs Zen V MP3 Player

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