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arif qc, Are you using a DMM that is or will make "true RMS" measurements or is it an "average responding" type of voltmeter? Is this APC ups designed for 120 vac input/output or is this unit a 220 vac input/output type? Use only a "TRUE RMS" type DMM to make your measurements!!! I believe if you visit Tripp-Lite site, you will find a tutorial video clip of why you should use a true-rms meter to make measurements of output voltages. 12fixlouie
Seems like your Battery is very low. Try charging the battery for a few hours. If the problem persists, it maybe the time to get a new battery. Like all batteries, UPS Batteries (that store electricity and let s you use it in case of a power failure) have a limited life. This life is averaged to be around 2 years. So in case your UPS has been in use for approximately that much amount of time, the battery is in a near death situation. For instructions regarding replacing the battery, please refer to your UPS Manual. Hope this has helped you...Please rate the answer..Thanks...
It sounds like you have a computer with an Active PFC (Power Factor Correction) Power Supply.
Back-UPS units, when running on battery power, output a Modulated / Stepped Sign Wave. Active PFC Power Supplies are NOT compatible with this pseudo-sign wave power, which is the reason it will not stay running.
You need a Smart-UPS unit, capable of delivering a true sign wave when on battery output.
1. If you have a dell computer, visit www.support.dell.com.
2. Enter services tag and click on manual.
if you have any other computer, please visit the manufacture's website, and in the search box, type in, Manual.
I hope that I have provided the correct information that will assist you in the resolution of this issue. If you have any questions, please post back with a comment to this thread. If I have helped you with your question and/or solved the problem, please take just a moment to rate this post. Thank you! I try to provide the best FixYa experience
Try leaving it off, but plugged into the wall outlet so the batteries can charge up. If they are new, they are probably without a charge. The instructions should indicate how long it needs to charge - probably most of the day.
Basically all you do is drag and drop. If you open up the drive (By double clicking it) then just drag the files you wish to store right into the drive and hey presto your done let them copy over which will take time depending on how many files you are sending over.
Good luck please dont hesitate to get back to me Robbie
Most manuals are in a .pdf format. You did not give a model numer or the type of equipment that you are needing help with. My guess is you need to download adobe reader and install it. Then you should be able to access your manual. If not please give me more information on the equipment you need help with and we will go from there. Here is a link for adobe reader it is a free download. http://www.adobe.com/products/acrobat/readstep2.html?promoid=BONRM