Question about Acer Aspire 6920 Notebook PC

1 Answer

Stuck on updating screen..

My ACER Aspire 6920 has been stuck on the same screen for more than 5 hours now. This is what the screen says :
"Configuring Updates stage 3 of 3: 0% complete
Do not turn off your computer"

All of a sudden the 0% will change to 83% and a few seconds later, a screen will come up saying "shuting down.." The computer will restart, and will go right back to the "Configuring updates" screen.. This has been going on for most of the afternoon.. Also when its on the Configuring updates screen, I am unable to use the mouse pad.

(I'm using another computer at the moment)

If anyone knows whats going on with my computer, or knows how to fix it, PLEASE let me know!
Thanks! :)

Posted by on

  • samluv8 Feb 24, 2009

    Hey,

    Thanks for the suggestion!

    The problem is still occuring though. It will go to the configuring updates screen, then jump to 83% then restart, and go to the exact same screen.. this process keeps repeating itself.. this is what my laptop has been doing for 5 hours straight..



    Is there anything else I could do?



    Thanks :)

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Acer Master
  • 4,806 Answers

Hi there.
there maybe a lot of updates for the computer to configure, leave the PC alone until its finished and reboots, if it doesn't please feel free to post back

Kind regards and thanks for using Fixya!!

Posted on Feb 24, 2009

  • Lee Hodgson
    Lee Hodgson Feb 24, 2009

    Hi there
    you need to boot into safe mode and perform a system restore (F8 on start-up) take the computer back to a point before you did updates.

    Good luck and thanks for using Fixya!!


×

3 Suggested Answers

  • 148 Answers

SOURCE: Stuck on updating screen...

Hi,
do a system restore and restore it back to a previous date in time, but doing a system restore to a previous date in time will mean that you will loose any configuration done or any software installed after that date
for system restore for windows xp here is a helpfull llink
http://support.microsoft.com/kb/306084

for windows vista
http://www.bleepingcomputer.com/tutorials/tutorial143.html


restore your system to a date when you are certain that it was working fine and nect time it prompts to load updates choose custom and select and install only security updates which are very necessary not all of them.

Further Queries are welcome
If you find my soltion helpfull please do rate me

Posted on Feb 24, 2009

  • 66 Answers

SOURCE: Stuck on the updating screen

Reboot your computer and when the message appears at the desktop that there are updates available, click on the link to see what updates are available. Make sure any third-party antivirus and firewalls are disabled. Uncheck any that are "Optional" unless you really think your system needs them. Try installing those that are critical/important first, and leave the rest for afterwards.

Posted on Feb 24, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I turn on the wireless switch on an Acer Aspire 6920?


Your wirless button will be located at the top of your laptop,underneath the screen, there will be 4 or 5 buttons and one will have a picture of a satelite/radar on there, this will be your wireless button
Regards,
Gary

Dec 29, 2010 | Acer Aspire 6920 Notebook PC

1 Answer

My Acer One Aspire is stuck in hibernate. After it updated itself and said it was preparing to shut down, it was stuck in the preparing for shut down mode for hours. When I let the battery run down to turn...


This solution may sound stupid, but it is affective. Try to press really long time (about 1-2 minutes) on the power button of the laptop. wait for it to shut down completely. Then turn it on to see what happens.

What may have caused this is an update of any sort.

Nov 11, 2009 | Acer Aspire One PC Notebook

2 Answers

Can any one send me the xp drivers for ACER ASPiRE 6920 series ?


download from the link

http://www.acer.co.ae/acer/service.do?LanguageISOCtxParam=ar&miu10einu24.current.attN2B2F2EEF=3736&sp=page15e&ctx2.c2att1=24&miu10ekcond13.attN2B2F2EEF=3736&CountryISOCtxParam=MI&ctx1.att21k=1&CRC=4250700633

Jun 30, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Acer aspire 5735 gets stuck on acer start up screen.


Hi,

Update the operating system
run a virus scan
put the vista disc in and run a repair of the O/S
transient problems hare ard to find, but doing these will keep it Prim and Proper for you

Regards
Richard.

Apr 21, 2009 | Acer Aspire 5735 Notebook

1 Answer

Acer aspire 6930 stuck on blue screen wont load wont recover


If it's still under warranty call Acer, it sounds like a bad hard drive to me.

Mar 23, 2009 | Acer Aspire One PC Notebook

1 Answer

Stuck on updating screen...


Hi,
do a system restore and restore it back to a previous date in time, but doing a system restore to a previous date in time will mean that you will loose any configuration done or any software installed after that date
for system restore for windows xp here is a helpfull llink
http://support.microsoft.com/kb/306084

for windows vista
http://www.bleepingcomputer.com/tutorials/tutorial143.html


restore your system to a date when you are certain that it was working fine and nect time it prompts to load updates choose custom and select and install only security updates which are very necessary not all of them.

Further Queries are welcome
If you find my soltion helpfull please do rate me

Feb 24, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Stuck on the updating screen


Reboot your computer and when the message appears at the desktop that there are updates available, click on the link to see what updates are available. Make sure any third-party antivirus and firewalls are disabled. Uncheck any that are "Optional" unless you really think your system needs them. Try installing those that are critical/important first, and leave the rest for afterwards.

Feb 24, 2009 | Acer Aspire 5500 5570-2609 Laptop

Not finding what you are looking for?
Acer Aspire 6920 Notebook PC Logo

321 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...