Question about Acer Aspire 5500 5570-2609 Laptop

1 Answer

Stuck on the updating screen

My ACER laptop has been stuck on the same screen for more than 5 hours now. This is what the screen says :
"Configuring Updates stage 3 of 3: 0% complete
Do not turn off your computer"

All of a sudden the 0% will change to 83% and a few seconds later, a screen will come up saying "shuting down.." The computer will restart, and will go right back to the "Configuring updates" screen.. This has been going on for most of the afternoon.. Also when its on the Configuring updates screen, I am unable to use the mouse pad.

(I'm using another computer at the moment)

If anyone knows whats going on with my computer, or knows how to fix it, PLEASE let me know!
Thanks! :)

(It's a newer laptop too. Just got it in August 08. It's an ACER with the media bar on the left hand side. )

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 66 Answers

Reboot your computer and when the message appears at the desktop that there are updates available, click on the link to see what updates are available. Make sure any third-party antivirus and firewalls are disabled. Uncheck any that are "Optional" unless you really think your system needs them. Try installing those that are critical/important first, and leave the rest for afterwards.

Posted on Feb 24, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have spent the last hour trying to open my laptop.. Problem is it keeps saying configuring windows updates.. It gets stuck at 12%.. Then will say restarting ....then the process starts over


this usualy occur wen ur pc is on auto updates nd u were accesing the internet hence auto updates service becoms activ nd wil instal any update downloaded after restartng ur pc..jst wait sometyms it takes tym during updates if it realy stuck at 12 u cn stil restore it throug bios by pressng F8 and selectng directory service restore..i hope ths wil be helpful.

Nov 30, 2012 | PC Laptops

1 Answer

I just bought a new HP laptop four days ago. I restarted it because it was running slow and when it turned back on it started configuring updates. It reads: "Configuring Windows updates 12% complete...


Step 1. Phone Microsoft see if they can fix the problem over the phone, if not...
Step 2. Take it back to the place of purchase, to get it replace with a new HP, as most shops have a 30 day D.O.A. (dead on arrival) policy.

Nov 27, 2012 | PC Laptops

1 Answer

Acer is stuck on configuring windows updates 30% cpmplete do not turn off computer since yesterday


This usually indicates that Windows update has found something that it cannot handle: if it has been stuck for that long, then your only option is to power-off and re-start the Netbook.
In most case, Windows will recover itself and maybe even roll-back: if not, go to Windows recovery mode and select appropriate option.
Hope it helps.

May 15, 2011 | Acer Aspire One D255-2670

1 Answer

I have an Acer Aspire One. The screen says it is "configuring Windows updates 30% complete". It has been like this for hours and I can't turn it off or go to another screen. What should I do?


hi

well i guess by now that the acer has run outta of battery if you still cant stop it manualy then i would unplug the electric power cord and let the battery run out and then the laptop would shut down

and when this happens plug the power cord back in to recharge the laptop and switch back on and hopefully windows will sort it out

if it dosent then i would be tempted to do a system restore back to before the updates and try the updates again

Jan 30, 2011 | Acer Aspire One PC Notebook

1 Answer

My laptop is stuck on configuring updates3 of 3, also my screen is broken and am using an external one. help plz


Hi there,

Well first of all tell us - what update you trying to do? means what are you updating operating system? if yes then which operating system? or you are try to update drivers? or antivirus?

Thanks

Jan 06, 2010 | HP PC Laptops

1 Answer

My Acer One Aspire is stuck in hibernate. After it updated itself and said it was preparing to shut down, it was stuck in the preparing for shut down mode for hours. When I let the battery run down to turn...


This solution may sound stupid, but it is affective. Try to press really long time (about 1-2 minutes) on the power button of the laptop. wait for it to shut down completely. Then turn it on to see what happens.

What may have caused this is an update of any sort.

Nov 11, 2009 | Acer Aspire One PC Notebook

1 Answer

Acer5920 stuck in configuring updates.


This is generally caused by bad blocks in the Master Boot Record(Table). The drive itself is probably not salvagable. You'll need a reputable reapir person to slave your drive to another system to get the data off.

Good Luck

Mar 21, 2009 | Acer Aspire 5920-6727 Notebook

1 Answer

Stuck on updating screen..


Hi there.
there maybe a lot of updates for the computer to configure, leave the PC alone until its finished and reboots, if it doesn't please feel free to post back

Kind regards and thanks for using Fixya!!

Feb 24, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Stuck on updating screen...


Hi,
do a system restore and restore it back to a previous date in time, but doing a system restore to a previous date in time will mean that you will loose any configuration done or any software installed after that date
for system restore for windows xp here is a helpfull llink
http://support.microsoft.com/kb/306084

for windows vista
http://www.bleepingcomputer.com/tutorials/tutorial143.html


restore your system to a date when you are certain that it was working fine and nect time it prompts to load updates choose custom and select and install only security updates which are very necessary not all of them.

Further Queries are welcome
If you find my soltion helpfull please do rate me

Feb 24, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Installing Updates


just press the off button and then turn back on again the downloaded updates will continue after that

Oct 28, 2007 | Acer Aspire 5500 5570-2609 Laptop

Not finding what you are looking for?
Acer Aspire 5500 5570-2609 Laptop Logo

337 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...