Question about Garmin StreetPilot c340 GPS Receiver

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Garmin c340 will not charge. I tried pressing the reset button under the faceplate. Any other suggestions?

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  • khackett Feb 25, 2009

    same problem with no charge...

  • Anonymous Mar 06, 2009

    Garmin contacted me and said the battery needs to be replaced and that it should be sent in to do... going to have to buy another device...

  • venturescott Mar 16, 2009

    The C340 would not turn on except for a couple of seconds and then would go blank. Tired pressing the reset button, but now will not come on at all.
    This is after running it on the charger all weekend. I guess I'll try the USB cable tonight when I get home. Any other ideas??


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How old is it? Could the battery need replacement ?Mine still works but the battery like has gone down to an hour.

Posted on Mar 06, 2009

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1 Answer

Garmin c340 will not turn off and I cannot see a reset hole.


Your unit has a reset button under the faceplate. There is an indentation under the top of the faceplate. Insert your fingernail and gently pry it forward. Pull the whole faceplate off, and you will see the reset button on the bottom right of the unit. I hope this helps.

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Try resetting the unit. There is a reset button under the faceplate. Carefully remove the faceplate with the Garmin logo with your fingernail or a knife blade. There is a reset button along the right side. I bought a refurbished C340 and it did the same thing right out of the box. The tech support people where I purchased the unit told me how to reset it.

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1 Answer

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First, be sure you are outside, in the open when making this diagnosis. Some cars have metallic defrosting layers, which blocks the GPS signal. If, when outside in clear view, you still have problems, try this...

Have you tried a hardware RESET? The button is hidden behind the front panel, which snaps off by a fingernail slot located directly under the GARMIN logo on the front panel.

* Use caution removing and reinstalling the front panel... it's somewhat fragile... wiggle it a little to get it off.

Press where it says "Press to Reset", hold for a second or two. Charge the unit with the car cord or USB cable, then try to turn it on again.

Once you can get the unit to (hopefully) turn ON, you should run all updates (there may be several!) using Garmin's Webupdater. (Connect to computer with USB cable first.)

Hope this helps!!

Jun 06, 2008 | Garmin StreetPilot c340 GPS Receiver

1 Answer

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1 Answer

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Champ...If your 340 stops responding, try turning it off and back on.If this does not help, reset the 340.

1.Unplug the power and the usb cables to remove external power.
2.Place your thumbnail in the groove located under the Garmin logo on the faceplate and gently pull off the faceplate.
3.Press the reset button for about 3 seconds.
4.Connect the 340 to a power source using power cable. The 340 should automatically turn back on and operate normally.
Good Luck ... Ginny

Dec 26, 2007 | Garmin StreetPilot c340 GPS Receiver

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