Question about Dell Latitude C400 Notebook

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Dell Laptop Trouble

When i turn the computer home it says primary and administrator code.
How do i unlock the code so that i am able to use my Dell laptop again

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HI,

Dell Laptops are built to retail the BIOS passwords in a EEPROM, so
removing batteries will not help you in removing the password. Since
Dell only sells direct, and not through retail stores, they can take
the additional security measure for their owners to protect their
information if the computers are stolen. If a Dell Laptop is stolen
and the owner has properly set the BIOS passwords, the only thing the
thief can now do is to try to sell it as parts, or to pawn it off on
some ****** who doesn't check for BIOS passwords first. Dell does
recognize ownership transfers as I have gotten the ownership of a
system transferred to me, as well as transferring ownership of some
of my older systems to their new owners.

If you are willing to search around theinternet, you will find lots
of people willing to sell you a service of removing the password for
you. You can find people willing to sell you a new EEPROM chip
without a password telling you that soldering this new chip on the
system board is the solution to your problem. I have even seen one
site that claims to give you the instructions on how to remove the
password yourself.

Before you put too much effort into this, you might consider checking
with Dell, and/or your local police station to see if the system has
been reported stolen. If it has, then the store you bought it from
might be able to help the police to catch the thief before he steals
another laptop, who knows, maybe the next one he steals might be
yours.

If you forget any of your passwords, call Dell.For your protection, Dell's technical support staff will ask youfor proof of your identity to make sure that an unauthorizedperson is not trying to use the computer.


Thanks

Posted on Feb 24, 2009

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