Question about Dell E173FPc 17" TFT LCD Flat Panel Monitor

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Dell E173FPc monitor. Screen is black, power button color cycles

We have a Dell E173FPc monitor. The screen is black and the power button cycles between off, orange and green continuously. Any ideas? Thanks.

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  • likearockz71 Feb 24, 2009

    It does the same thing, so I guess the monitor is defective. Thank you for the information.

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  • 135 Answers

Hi,
First, verify the monitor is functional.
Monitor STFC (Self Test Feature Check)
Turn off the monitor
Plug the monitor power cord directly into the wall socket to remove any
surge protectors or APCs from the troubleshooting equation
Unplug the monitor video cable from the back of the computer
Turn on the monitor
The floating dialog box should appear on screen against a black background.
If the issue appears during the STFC, the monitor is defective.
What are the results please?

Posted on Feb 24, 2009

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Check if the cable connected to your monitor and video card is fix and secure.. Check also if the video card is properly seated in the motherboard.... Try to check using other computer if the video card is working..

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much appreciated if you could rate this help..thanks..

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Hello,

You have a unit with a failure in the backlight power supply. This is a common problem with LCD monitors after 2-3 years of use. Here is a link to an article we have posted that shows what needs to be done to repair the unit along with full parts list: http://www.ccl-la.com/blog/index.php/dell-e172fpc-e173fpc-repair/ If you can solder then you can do the repair yourself. If you don't care to do the repair we do offer a repair service for the unit, details can be found here: http://www.ccl-la.com/blog/index.php/service-request-form/

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My Dell E176FP 17" LCD monitor keeps cycling colors -red green blue black then colors again... (More) My Dell E176FP 17" LCD monitor keeps cycling colors -red green blue black then colors again during...


well that could be because the screen is going bad. you might want to get another one or take it in to get it fixed, no more than 100 to fix your screen.

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Hello,

The Dell E173 series have several different versions specified with a third letter the end of the model such as e173FPb, E173FPc and E173FPf. The different monitors have different repair procedures but you should be able to do the repair yourself. Go to our web site at:
www.ccl-la.com/badcaps.htm We have free step by step repair guides for several of the Dell monitors. Check the label on the back of your unit and check the corresponding repair guide for the instructions. If you don't see your model let me know at the email address below.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

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The color of the wires doesn't matter. That's just insulation. If you are able to see the screen then your backlights are working, which is what the wires you refer to are powering. The distortion is either because your new board actually does have a problem, or because when you attached the ribbon cables, you didn't get them on quite right. Try removing and reseating them.

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You need to disasemble and check for dry or burn capacitors first then check for the transistors near the inversors.Good luck

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1 Answer

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Next thing I would check is the VGA cable between PC and monitor.

Make sure is in at both ends and if possible try another one.

Do the Dell Menus come up with no VGA cable plugged in? Is the light amber? Flashing or static?

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1 Answer

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Hi Gaz,

First, verify the monitor is functional.
Monitor STFC (Self Test Feature Check)
Turn off the monitor
Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
Unplug the monitor video cable from the back of the computer
Turn on the monitor
The floating dialog box should appear on screen against a black background.
If the issue appears during the STFC, the monitor is defective. What are the results please?


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