My Tungsten E lost all my data due to a low battery!
I set my tungsen in my briefcase overnight. It became cold and I think that killed the battery. I warmed it up and charged it up, but had no data when I started useing it again. Had some of it on my P.C., but lost a lot. Is there any hope?
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If it is not turning on at all then more then likely the battery is dead. Try plugging it into the charger and leaving it for over night. Then try turning it on. If that doesn't work you may need a new battery. I would not recommend doing this yourself s it involves some soldering. I had a friend of mine change my battery and it didn't quite work right after that. I am also including a link for the free chat feature that palm has. I have used it several times and have always had very good results. Best wishes.
At the bottom of this page it says Palm Chat. Click on the chat now and follow the online prompts.
Hold down the power, push the small reset button in the back inward with a pin or the reset tool of your stylus. Then push the up button as the phone resets. It should ask you to wipe the device settings. This will reset the password as well. You will then have to restore your data.
Thank you for your response. My wife had the same as yours ... she had the aux power supply as well. Eventually, hers would not run at all without the aux battery and finally, that battery went as well.
I called the company and they said it was probably the battery and it was not repairable at the consumer level, but they would be glad to do it for a fee of about $125.00 + shipping.
We abandoned all hope and she bought a 'smart phone'. When her Tungsten E entered this "status" it became fair game for me to investigate. I removed the back (itty ***** "Torx" "screw driver" required. The little motor that vibrates the device fell out immediately. I found the battery is a soft battery and it was plugged in with a simple plug. I found the battery for about $20.00. Having satisfied my courisity, I gave the whole thing to my brother who put it back together and he is still using it.
I hope this comments encourages you. Thanks for posting your question on FixYa.com
Issue rather seems software related, if Battery issue usually comes up with low battery alert. A full (Hard) reset can be a good solution to be sure if its Software related. If you do so make sure you have backup of all your data as full reset will set everything to factory default and will erase the personal data
Amazingly prone to static electricity. Because Tungsten was smart enough to make the battery a solder in (yeah right), service on them is so bad, even Tungsten won't fool with it. Can you say paperweight?