Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Drive won't mount

Hi, I see others have this problem but no soultion I've seen?
500 G My Book WD 500H1Q-00 (model number)
WCASU1081670 ser. number
Mac os 10.5
This drive is not even a year old. It did mount on my computer fine with system 10.4 then I installed 10.5 and it still mounted and worked fine for a week or so. Now it will not mount. Even if I start up in 10.4 it still won't mount. Disk utility says it can't mount and to run first aid, etc. I did that and it says the drive appears to be in good shape. The light comes on and it spins and sounds normal.
What do I do???
My e-mail is smiddleton8@yahoo.com
Thanks very much!, Stephen

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6 Suggested Answers

SOURCE: Mac not Reconize my MyBook

load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Posted on Mar 09, 2009

mrsjill
  • 41 Answers

SOURCE: WESTERN DIGITAL DRIVE BEEPING/NOT MOUNTING

Hello,

I have information and perhaps a way to save your data. If the above suggestion did not help, then you need a Hot Spare drive - I.E. another drive. However, if you follow this link, you may have a way to save your information. According to this info, since you are getting beeps, you may be able to load your information onto another drive.

http://www.wdc.com/en/library/sata/2779-001011.pdf

Posted on Mar 26, 2009

babes_ganda0
  • 381 Answers

SOURCE: Mac will no longer recognize hard drive. Drive does boot up and light comes on.

hi guys..try to replace the USB connection or Data Cable..Thanks

Posted on May 09, 2009

  • 4 Answers

SOURCE: MyBook not recognized by Mac

I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Posted on Dec 22, 2009

  • 126 Answers

SOURCE: Mac not recognizing External Western Digital HD.

the problem is that your western digital operates using the NTFS (New Technology File System) which is the standard file system of Windows. Apple macs is not interopable with native NTFS therefore you need to install a read-write NTFS file-system driver on your mac.

an excellent free mac NTFS driver can be found here-
http://mac.softpedia.com/get/System-Utilities/NTFS-3G.shtml

download and install the software then restart your mac.

//javaftper

Posted on Jul 31, 2010

Mattkintosh
  • 1 Answer

SOURCE: Western Digital Hard Drive will no longer mount

HI. So I had this problem twice with the same hard drive. I didn't have the money to replace the hard drive the first time, but this time I did, so my ultimate solution to offer is to purchase a different HD and migrate the data from the current one.
How did I get the drive to turn back on so I could get the data migrated to the new HD? Persistence! I kept disconnecting and reconnecting the drive, making sure to shut the drive down by pressing the blue button on the front until the drive powered down. I disconnected, waited for some time (between ten and 20 minutes) Then I reconnected the FireWire cable first, and the power cable second, waited for it to mount - and eventually...
IT DID!!
Wow am I happy. I'm going to run a series of diagnostics on this one but I'm probably going to retire it. Too bad because 500 gigs is a lot of space to loose, but this being the second occurrence makes parting all the easier. I mean, my entire iTunes library is on this thing!
So, just keep trying - plug the drive into the computer, then connect the power cable and wait for it to come on.
I'm running Mac OS 10.6.4 and an older machine 10.4.11, both of which were able to read this drive before, the 10.6.4 had the problem initially, then both machines had issues. Ultimately the 10.6 machine was successful with a FireWire 400 connection.
I hope this helps!!

Posted on Oct 19, 2010

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