Question about Creative Labs Zen Touch MP3 Player

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I can not unlock my creative zen mosaic mp3 player!!plz help!!

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  • Ricardo Green Mar 10, 2009

    i can't unlock my mosaic lx. my switch on the left for lock is in the middle though

  • Anonymous Mar 18, 2009

    I have had this mp3 player for less than three months,yesterday i started to play a track and the machine just locked up,Any button i pressed no response,I cannot even get the machine to shut down,is this a common problem.Is there a cure?

  • Anonymous Mar 20, 2009

    Anyone know how to unlock the keypad to turn off the protect mode?

  • rmartin69 Mar 22, 2009

    did not work - still locked

  • kalina585 Mar 26, 2009

    My Zen Mozaic is locked up on the "Now Playing" screen. Won't let me do anything at all. Help, please! Thank you!

  • docxss Apr 25, 2009

    Exact same problem. I went do delete a song and the whole thing is frozen. Hooking it to my computer isn't helping and all the buttons appear to be in the proper place in working order. Anyone have any ideas?

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If your power button has resistance find the reset button on the right side and push it with a toothpick. That sould work.

If it as no resistance (like mine) pray !

:O(

Posted on May 06, 2009

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The button on the side is probably pushed up all the way, put the button back in the center

Posted on Feb 27, 2009

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SOURCE: Instruction for zen mosaic by creative

ok so if it isn't working right, then hit the reset button,
and to get the stuff onit just plug it into thecomputer, then open up the my computer screen, and access the mp3 go into music.
that is where you copy and paste music.

the stuff that comes with it, are just expamples and you can follow the the same instructions ubove to delete them...
and you do know you need headphones to be plugged in to listen, speaker or not...right??

Posted on Apr 01, 2009

  • 164 Answers

SOURCE: my zen mosaic MP3 player by Creative no longer displays a menu

Good morning, afternoon, evening or night; whatever time of day you are viewing this solution post. Thank you for choosing me to assist you with your problem. You are having a problem with the display of your Creative Labs Technology ZEN Mozaic MP3 Player. The display is showing a white screen and you have tried resetting the device and it still won't better the display? I researched your product and have found a possible solution for you! Posted below is a hyperlink to the Creative Labs Worldwide Support Website. When you arrive at the website, select your category and product, then click next. The next webpage that will pop-up will be your product's support page. It will show a list of knowledge base solution articles, firmware and applications you can download for you MP3 player. Based on my research and your description of the problem, you need a firmware update. Try one of the firmware updates listed on your product's support page. I hope this solves your white screen problem.

http://support.creative.com/Products/product_list.aspx?catID=948&CatName=Entertainment+Devices+%2f+MP3+Players

Posted on Oct 03, 2011

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1 Answer

How do you put Videos on The Creative Zen Mosaic MP3


Just go to creative web site to get the latest software so you can transfer your video.

Mar 01, 2012 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative zen mosaic fails to be detected on my computer


First I think the your player does not work with Vista, probably that's why its not seeing it. The installation CD is supposed to carry the required software for converting preferred songs to the player's desired formats and it also should contain the desired drivers for windows.

Oct 06, 2009 | Creative Labs Zen Touch MP3 Player

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My creative zen mosaic not power up


Hey, did you get it working? Erm, anyway thats just happened to mine, its easy all you have to do is press the reset button on the side, hopefully it'll work!
Good Luck

Oct 02, 2009 | Creative Labs Zen Micro MP3 Player

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How do you put Videos on The Creative Zen Mosaic MP3


well, creative zen likes avi, mpg and wmv formats

the reason that your creative zen won't read the avi is because the necessary codec is missed.

you can use iorgsoft creative zen video converter to convert the video to mp4,wmv then put them to creative zen.

http://www.iorgsoft.com/Creative-Zen-Video-Converter/

if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.

http://www.iorgsoft.com/DVD-to-Creative-Zen-Converter/

Jun 05, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My zen mosaic is not downloading songs


You may be looking at the library on your computer. In Centrale with the player connected, double click on the Mosaic player icon at the bottom of the list on the left of the screen. This brings up a contents list identical to that above(which is for the PC not the player)

Apr 27, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

The screen on my zen mosaic MP3 by Creative is


Possible that the processor has failed or is hung up. If there is a reset on this please try and reset so that the display is seen . if not there is failure on the motherboard

Apr 26, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers

Instruction for zen mosaic by creative


try another usb cable.
na dinstall the drivers.

for the instruction check creative.com

Feb 06, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

ZEN Mosaic


Did you download the disk for the mp3?

Jan 06, 2009 | Creative Labs Creative Technology Zen MP3...

7 Answers

Instruction for zen mosaic by creative


I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
-Reconnect your Mosaic
-Right click "My Computer"
-Chose "Properties"
-Click the "Hardware" tab
-Click "Device Manager"
-A window will pop up and you will see a long list with (hopefully only) one thing under the "Other Devices" sublist. It should be something along the lines of "Creative Zen Mosaic". Right click it
-Chose "Update Drivers"
-Follow prompts agreeing to search and auto install
-Once install is done, in a moment the screen on your Mosaic will say "Docked"
-Congratulations!
If you have downloaded the updated firmware this is the time to install:
-Ensure your Mosaic is in "Docked" mode
-Execute the firmware update
-Click "Upgrade"
-Wait (it takes a moment or two)
-Updater will say it is complete
-Mosaic will reboot
-Click "Close"
-Congratulations!

Hope that helps.

Dec 11, 2008 | Creative Labs Zen Touch MP3 Player

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