Samsung camcorder disc error

Samsung support just told me that there has to be some space left on the disc to finalize it. In other words if you fill the disc with too much video, the disc won't be able to write the necassary info on the disc to finalize it. Support told me you needed 10MB to finalize. He also told me to leave 7- 10 minutes of free space which is ridiculous because the disc only records 20 minutes. I have complained to Samsung about this ommission from the manual and that the camcorder should know to leave enough space to finalize the disc.>

how did you transfer the video from the card to your PC?

did you connect the camcorder to your PC or did you use a memory card reader?

if you can play the audio then what you need is the right video codec for the unit
try searching for video codecs through search engines

make sure that the software that you are using to play the video plays the file format of your video,

try using roxio, then connect the camcorder to your computer via USB, make sure that the drivers are installed, play the video through your camcorder then use roxio to capture it real time instead of the usual "copy-paste"

sometimes the disks in the camcorder can get break down. its known problem is no working for long time. if everything on the disc are important for you  pls go to service. dont touch anything that you dont know.
have a good day.

Change the mode then hit the menu button

is that a 30-min disc??maybe you used up the whole 30 min that's why you cant finalize it..you should have at least 5min remaining tike on the disc

I think i just figured it out. Somewhere else on the web clued me in that the disc got messed up (don't know how). I put in a new disc and it works. Other disc still doesn't though.

I had the same problem. Called Samsung, they told me not to use DVD+R DL discs (despite their presence in the compatibility table in the manual). They also said DVD+R discs don't need finalizing, which contradicts the manual. I can't get them to play in my PC. For the first two discs I tried, it seemed to get write errors halfway through the disc, as if it had trouble with the second layer. I didn't record long enough on the third to find out. The camcorder still shows video on the third disc, but I can't finalize it and it won't play on my PC. Glad I'm only borrowing this camera. Won't buy a Samsung, and probably won't buy a DVD cam.

What a load of rubbish this camcorder is and Samsung customer service is a load of rubbish too.

Put it back in the Camera and see if it tells you the disc is finalized when it tries to format the disc. If it does then you know for sure it is finalized..

I know it won't play in a dvd player till it is finalized. Leave it in camera mode, hit menu, and scroll down till you see the option to finalize. If you finalize it, it should play in a dvd player. I am having a problem with my camera(same model) where it won't finalize the disc. Any help out there?