Question about Xerox WorkCentre Pro 416 All-In-One Laser Printer

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CA1 error code on my xerox workcentre 416 - Xerox WorkCentre Pro 416 All-In-One Laser Printer

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Before replacing the laser, make sure it has the latest revison of software.
If installing a laser with old software on the machine, the machine will still give you that same code off and on.
The software can be loaded by a Xerox representative, i do not know of other means you can load it with.

The reason for having the new software is because of the drivers on the old software cannot work the timing of the laser, causing this error code.

Take the service call, you may need to have the laser replaced anyway, there are about two differnt type lasers used in this machine. If you replace it, make sure you have the right one for this model.
Good luck.

Posted on Oct 17, 2009

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Replace Polygon motor or LASER

Posted on Aug 02, 2009

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My workcentre pro 416 is printing all copies as all black.


It sounds to me like the High Voltage Power Supply, Biasing Ground, or Blanking Exposure Lamp may be a fault. You could also have a problem with the Digital Scanner unit. But, there is nothing that you can do yourself: EXCEPT: If the unit takes a Toner Cartridge that includes the drum, I would try replacing that first. Then if no joy, your going to have to call out the big guns. Good Luck!!

Jun 13, 2012 | Xerox WorkCentre Pro 416 All-In-One Laser...

3 Answers

We have Error Code CA1


you need to replace the laser unit and upgrade firmware

Sep 21, 2010 | Xerox WorkCentre Pro 416DC Copier

1 Answer

Need to reset replace drum message on Xerox Workcentre Pro 416


You can replace the chip on the drum unit. Or the drum unir itself.
Google a business called " the parts drop". They will have both the chip and or the drum cartridge. It is not resettable with a diagnostic code.

Aug 19, 2010 | Xerox WorkCentre Pro 416DC Copier

1 Answer

Is it possible to reset pro 416 out of this problem.


Limited information provided.<br /> Pressing 8 start may give you a error code. Or a 8 plus stop button.<br /> If the machine has a C4 code, this may require machine software to be installed on the machine in order to correct problems. The scanner will not operate correctly even with a new scanner. The software needs to be installed by the service representative in order to align the correct software to main board, to correct laser heas assay.<br /> Good luck.<!-- from fixya rte -->

Jun 18, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Unimessage pro driver error


try reseting the nvram. if no luck after that try changing the image control board.. with another one if it's avaliable.(maybe you have another machine around. If not then conect your printer to the network reset the printer so you can get an ip address.. usually it's a 192.168.*.* Then type that ip address 192.168.*.* into the top of your web address bar and you should be able to see you printer. If not i would change the image control board because it might be bad.

Feb 10, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

CA1 error code on my xerox workcentre 416


Pretty much yes. That message is that the Polygon mirror, is not spinning. That is the motor/mirror assembly inside the laser unit. There is a slight chance it is just sticky, but that motor failure is not uncommon at all in that product.
You can try going on google and searching a business called " the parts drop" and call, ask for Britt. There are 2 different lasr units for that machine, simply called a large and small laser unit.

Aug 22, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

Error Code Call For Service


Most likely the laser has failed and needs replaced. Here is the documentation.

CA1 Indicates that the polygon motor in the ROS has failed.
arrwup.gifProcedure Enter output test, code 103, GP 10.
The polygon motor runs. Yes No Unanswered
Perform the following:
  • Check the connector CN26 on the Interface PWB. Refer to Wiring Diagram 4.
  • Check the harness and the pin connectors.
  • Check the Interface PWB for damage.
  • Install a new ROS, PL 9.10 Item 15.
  • Install a new Interface PWB, PL 9.30 Item 5.
Check at connector CN26 pin 4 on the Interface PWB for a low signal. Refer to Wiring Diagram 4.
The signal is low. Yes No Unanswered
Perform the following:
  • Check all the connectors to the interface PWB are pushed fully home.
  • Check the interface PWB for damage.
  • Install a new ROS, PL 9.10 Item 15.
  • Install a new interface PWB, PL 9.30 Item 5.
Perform the following:
  • Check all the connectors to the interface PWB are pushed fully home.
  • Check the interface PWB for damage.
  • Install a new interface PWB, PL 9.30 Item 5.

May 13, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

Xerox Workcentre Pro 416 P


This would be the first thing to try..


  • Press the 0 and 8 keys simultaneously and switch on.
  • Input 400 using the numeric keys, and press the enter key.
  • Change displayed status counter to 0, and press the enter key.
  • Switch the machine off then on. Check that the machine returns to the normal standby mode. If the machine does not return to normal standby mode, perform the following checks.
  • Feb 18, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

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