Question about Microsoft Wireless Notebook Optical Mouse VSBX300001
How do you open mouse to change battery?
Simply push the silver oval button below the word "Microsoft" and the cover will spring open.
Posted on May 16, 2009
Have you tried changing the port in which the USB wireless receiver is plugged?
Or is the receiver internal to the notebook?
If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.
If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.
If that's the case, try plugging another USB device into the machine and see if it works properly.
If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.
I hope I was able to help you. Good luck!
Posted on Aug 09, 2009
I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.
Posted on Apr 09, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 17, 2009 | Microsoft Wireless Notebook Optical Mouse...
Aug 15, 2009 | Microsoft Wireless Notebook Optical Mouse...
Aug 08, 2009 | Microsoft Wireless Notebook Optical Mouse...
May 26, 2009 | Microsoft Wireless Notebook Optical Mouse...
May 07, 2009 | Microsoft Wireless Notebook Optical Mouse...
Mar 27, 2009 | Microsoft Wireless Notebook Optical Mouse...
Mar 15, 2009 | Microsoft Comfort Optical Mouse 3000...
Dec 30, 2008 | Microsoft Wireless Optical Mouse
Jul 12, 2008 | Microsoft Wireless Notebook Optical Mouse...
Dec 12, 2013 | Microsoft Wireless Notebook Optical Mouse...
1,020 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: