Question about Microsoft Wireless Notebook Optical Mouse VSBX300001
How do you open mouse to change battery?
Simply push the silver oval button below the word "Microsoft" and the cover will spring open.
Posted on May 16, 2009
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Posted on Jan 02, 2017
Have you tried changing the port in which the USB wireless receiver is plugged?
Or is the receiver internal to the notebook?
If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.
If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.
If that's the case, try plugging another USB device into the machine and see if it works properly.
If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.
I hope I was able to help you. Good luck!
Posted on Aug 09, 2009
I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.
Posted on Apr 09, 2009
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