Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune will not sync with my notebook.

Just restart your zune by holding back and up on the pad at the same time. This worked for me as well. Takes 30 seconds.

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  • 66 Answers

When Zune program is open right click on the zune from the panel and look through the settings...I believe you should fine the syncing option there

Posted on Mar 12, 2009

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Does anyone know how to fix error 5 code?


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Oct 05, 2012 | Microsoft Zune JS8-00001 Digital Media...

5 Answers

Zune won't sync and now some songs will not play all they way through


Go for software update from the zune website it will help you.

Also ensure that the settings are not changed .



Sep 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

5 Answers

Zune will not turn on


1. If the Zune device is not connected to a power source, set the Hold switch to unlocked. Then, press and hold the Play/Pause button to turn off the device. • If this does not work, restart the device. To restart the device, set the Hold switch to the unlocked position, and then press and hold the Back button zune_button_back.gif as you press the top of the Zune Pad. When the device begins to reset, you can release the buttons. 2. If the Zune device is connected to a power source, it is operating correctly. You cannot manually turn off the Zune device. Note Depending on how you configured your backlight setting, the backlight for the Zune device may automatically turn off in this situation. To access the backlight options, select display on the settings menu, and then press the center of the Zune pad. To adjust the setting, select backlight, and then press the center of the Zune pad.

Mar 21, 2008 | Audio Players & Recorders

1 Answer

The usb connected icon that sits on bottom right of the task bar say its connected but may not work properly and windows starts making the default sound for connecting and unconnecting as the zune resets...


I would recommend you to hard reset the player using the instructions below:

WARNING: A hard reset will delete everything on your Zune.

  • Press and hold the back button
  • Press and hold up until it reboots
  • Depending on which Zune you have, immediately do one of the following:
  1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
  2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
I hope the above steps would help resolve the issue.

Please revert back for any more issues that you may face.

Regards

Anand

May 10, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

I want to start over with my Zune Model 1089. I want to clear everything off of it and start over. Please help....


1. Slide the "hold" switch so that it is in the unlocked position. 2. Press the "Back" button and the top of the Zune pad at the same time and hold until the device resets and begins to power up. Release the buttons when the Zune starts to power on. 3. Immediately press and hold the "Back" button and both the left side and the center of the Zune pad and continue to hold until the Zune restarts. The phrase "Please Wait" will appear on the LCD screen. Release the buttons.
4.Let the Zune continue resetting. It will clear the contents and eventually display "Connect Zune to your PC" when it is ready.
5. Connect the Zune to your PC via the sync cable. Follow the prompts given by the Zune software to completely restore the Zune device to the factory settings. If you have downloaded newer Zune firmware, you have the option to restore the Zune firmware with the latest version.


Mar 06, 2011 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Can't put music on zune!


1. Sync the Zune with its "home" computer. Each Zune has a specific "home" computer that it automatically syncs with. Use your Zune-specific USB cord to connect your device to this computer, and then sync your device as you normally would. This will solve most software hiccups and will generally get your Zune out of a "frozen" state.
2. Perform a soft reset. If syncing your device doesn't work, you can reset your software by holding the "Back" and "Up" buttons on the central control pad. Your screen will flicker, and then the Zune logo will appear with a status bar. Within a few moments, your software should be returned to normal.
3. Perform a system restore. However, doing this will erase all of your music, videos and photos, so only do this if you have exhausted both of the other troubleshooting steps. You can restore your Zune by connecting it to your computer, selecting it from the "Devices" list, and then pressing the "Restore" button. The process may take a few minutes, depending on how much content you had on your device. Once the restore has finished, your Zune will be completely blank.

Sep 30, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Zune Backlight


It happens to my Zune often. Don't Worry. Reset your zune. Now hold the back button while holding the upper part of your touch pad, when it starts to reboot immediately connect it to your computer. Continue to restart your zune again and again (i.e back and upper part of touch pad) and keep on unplugging and plugging it to your computer. It will work out. I'm SURE. This happened to me, I tried this method and it worked but after I restarted the zune 4 times!!!

Jan 31, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Stuck on startup screen.


pull the case apart and pull the battery out for about thirty seconds. put it back in and back together and it should work.
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

10 Answers

Zune will not sync


Okay... what you do is Hold your zune in you right hand.. open the toilet bowl with your left.. put the zune in the toilet... and then flush it... or if you have not gotten a zune... just throw the $200+ in the toilet instead.. Because i have the same exact problem as these guys and none of their solutions have worked..

Feb 04, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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