IPrint status and HP Business Inkjet 2230/2280 printers..

We have this problem and we remove snmp configuration. Everythyng work well... except snmp :-)

Will have to setup on our test server for the HPGate stuff..

We are running 6.0sp4.. We don't use iManage 2.x yet (using 1.2.2)..
Not sure what that gives us..

Just a little more info, when I manage the printer I get the display as
follows:

Display Panel: READY
Printer State: Error Printing
Other Problem:

The other weird item I notice (only on this model printer) is:
Printer Model Printer Manufacturer
From Printer ???HP BUSINESS INKJET 2280 (unknown)

See the funky characters next to HP, than it can't figure out
manufacturer...

You don't happen to know how Novell finds out the printer model do you?
I have spoken with HP about this and they aren't the most helpful bunch.

Thx!
Jeremy

I think that is true for NW6.5, but I can manage mine OK in NW6/SP3.
Probably it's really an issue of the version of iManager. Pre 2.0.2 should
be OK, I think.

Could be the Novell SNMP Gateway doesn't quite correctly decode things
correctly. HPGATE should have a better shot at it.

What version of NetWare, including Support Pack?

--
-Barry. [Novell Support Forums SysOp]

We could try the HPGATE, the big downfall there is I understand you
can't use iManage to manage thr printers then..

The JetDirects are mostly 600n (a few 610n) with the latest firmware on
them. We have a few HP 9300's hooked up to external jetdirects and they
are fine.. Its weird because the 2230/2280's will report other issues,
it just seems to be the "status" that is wrong..

For instance we have one right now that say Low Toner - Intervention
Required.

Trying to get help from someone at HP as well.. Almost seems like
however it communicates back (SNMP?) to the server it is passing the
wrong info..

Thanks!
Jeremy

It might not be a bad try to go with HPGATE. I do have a couple of HP
printers that do work a bit better with HPGATE. Generally, though, the
Novell one suffices.

That printer is using an internal JetDirect? If it's an external one,
can you swap it with a printer that doesn't have problems, just as a
test?

--
-Barry. [Novell Support Forums SysOp]

Thanks for the suggestion, but they are already up to date..

Wondering if switching to the HP gateway instead of the Novell gateway
would help. But in watching the forum here, that doesn't seem that good
of an idea..

Maybe try updating the firmware on the JetDirects?

--
-Barry. [Novell Support Forums SysOp]