Question about Microsoft Xbox 360 Console

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Xbox not working.. Play DVD instead of Play Game

I've had my 360 for nearly two years now, And for the most of this time i've stricktly played offline.. UNTIL 2009 i decided.. I wanted to buy some new Games which went online.. THUS came the problems.. I was prompted by Microsoft to install a few ''UPDATES'' which were in some cases ''required'' to play online.. After 5 days things went TERRIBLY WRONG.. I and my girlfriend on a casual evening had recieved my BRAND NEW COPY of Gears of War and were about to try and play.. we turned the Xbox on.. Only to be met by the screen '' Disc Unreadable, Please Clean disk blah blah blah '' we tried Numerous times to be met with that same message or the emblem PLAY DVD will come up instead of PLAY GAME and when I pressed A on the PLAY DVD... The white screen comes up '' TO PLAY THIS DISC, PUT IT IN AN XBOX 360 CONSOLE ''.. I don't mean to to tell you how Ironic this sounds as this is there could only be one console that the game could be tried on..

To cut a long story short.. I treid more of my games.. 30 games to be precise.. Only to discover.. that it wasnt the disc.. Its the console.. Microsoft have been of zero help to me and I'm getting tempted to take a hammer and settle this ''dispute once and for all''.. help.. please

(P.S The games play sometimes.. but it takes Countless times of opening and closing the disc drive in hope)

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  • Anonymous Feb 24, 2009

    its dead annoying because the game doesnt even work for me now. it just keeps saying open and its like it hasnt even picked up the games is there

  • snoopn4hw Feb 25, 2009

    I am having the same issue as well. I just bouhgt the thing 2 months ago. I am going to try to take mine back to Best Buy. It is very aggrevating!!!!

  • jwendt Feb 25, 2009

    Yup - exact same problem. Tech support is completely unhelpful. I previously had the red ring of death. Now MS wants me to pay $100 to fix the console for the 2nd time in 18 months? No thanks I'll find a real product.

  • Anonymous Mar 04, 2009

    yeah i have the EXACT same problem im actually doing it right now with Guitar Hero World Tour. I've even had the disc cleaned just in case and guess what, still wont work. Im getting tired of it i payed £180 for the band set... -.-

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I have the same problem but since my xbox is out of warentee and I have 0 dollars here is a couple of ways i found that helped my xbox play disks that it didnt wanna play: first putting it on its side will help if it makes large circle scratches on it second if you open and close the disk tray a few times then turn the console on and off it seems to work when the consoles comes back on. I found it helpful if it was being particularly stubborn to play a game if you disconnect the internet it tends to work a little better

Posted on May 03, 2009

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