Question about Epson Stylus CX9400 Photo Printer

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Why won't my CX9400F recognize Epson ink cartridges

I bought the CX9400F around July of 08. Initially everything worked as advertised, but then I needed to change empty ink cartridges for new ones, that's when the trouble started. The first set of Epson refills didn't work. I got a message that said ''Cannot recognize ink cartridges.'' After a whole lot of frustration I went back to the Office Depot and bought another set of cartridges that included an extra black ink cartridge. Everything seemed to be fine until the black ran out and once again I'm getting the same message. I do a lot of printing in my real estate office. A printer that won't work is useless to me, any suggestions

Phil

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  • pmunden Feb 25, 2009

    Clearly the Epson product is not for me. I'm going back to canon.

    Thank you for your help.

    Phil

  • pmunden Feb 25, 2009

    Epson R.I.P.

  • Anonymous Mar 05, 2009

    same problem

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  • Level 1:

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The Epson CX9400F printer seems to require replacement of all the color ink cartridges, even if only the Black is empty.

I print almost exclusively in Black, but with my first change of Black, I was forced to change all the color. At the time I thought Epson did not provide completely filled color ink cartridges.

Just yesterday, I replaced Black and the printer complained it did not recognize the rest of color cartridges. So I replaced all the other color ink cartridges and now it works fine.

You might want to check out www.clickinks.com for cheaper, mail order alternatives which are Epson ink compatible, if you are not in a hurry.

ew

Posted on Feb 24, 2009

  • leicht Feb 25, 2009

    I am disappointed as you are with CX9400F.
    It's wasteful to have to toss out unused color cartridges.

    However, Epson makes great dedicated printers.
    I have an Epson for photo printing and art work, recommended by a professional photographer, and it works great.

    Personally, I see the CX9400F as a machine Epson quickly put together to have a foot in the all-in-one niche. The user interface is not well designed, either; not the normal Epson level of excellence. Too bad.



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