Question about Sony VAIO RS402 (PCV-RS402) PC Desktop

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DVD-ROM drive not working

I have too drives that came with the computer - e: is a dvd-rw / f: is a dvd-rom.

The F drive does not work and I have tried everything i can think of...

Cleaning discs don't make a difference/I have reinstalled the driver with windows update...

It says on it's properties that it is working properly and when you insert a disc it tries to load it I think because the mouse has a little disc going round for a few seconds but nothing happens.

In My computer - it is selectable but if you try to open it it just says please insert a disc when there is already one in there.

Any ideas?

Thanks,

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If you buy a liteon optical drive and fit it that will restore things
sony pcs for some strange reason only work with that make

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Hi there.
It sounds like the lens on F drive has gone as i cannot read disks, there is nothing you can do about this once the lens has give up.
The best thing you can do now is remove it from the desktop and just carry on using the DVD/RW as this is the only optical drive you need because it reads and writes DVD's and CD's.

Good luck and thanks for using Fixya!!!

Posted on Feb 23, 2009

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Posted on Jan 02, 2017

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