Question about Dell Inspiron 531 Athlon 64 X2 4400+ 2.3GHz 1GB 500GB DVD RW Vista Home Premium PC Desktop

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Cd-rom will not work

The cd-rom on my Inspiron 531 will not drive.It makes a slight whirring sound but will not read cd's or dvd's.
I have checked my computer and it has the following message

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

How can i resolve this problem.
I have tried to download drivers from Dell but,apart from not seeing the actual driver I need, the warranty has recently expired.

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Hello Mike,

My name is ArmyMason. IF you are getting driver requests for you CD-ROM, its because the CD_ROM Drive is broken. I would suggest taking the CD-ROM out and replacing it with a different one to verify my solution. See CD-ROMs should ask for drivers, they should automatically be detected by the Operating System, Driver request for such devices are a normal sign that the device is broken.

Thanks,
ArmyMason

Posted on Feb 23, 2009

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I have a dell inspiron 531, and it will read cd's but not dvds or cd-roms.


It sounds like it doesn't have a DVD rom drive in it. you can pick one up from a PC store and install it yourself or ask someone who repairs PC's to do it for you

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My CD-ROM drive will not open. What gives?


Something is "jammed" -- take a Norwegian paper-clip, and straighten one end. Put that end into the small hole in the face-plate of the drive. Insert it until you feel resistance, and then push another 1/4 inch (0.6 cm). The tray should "unlock" and open slightly; gently pull the tray open, until you can remove any CD-disk.

Then, spend $40 to buy a brand-new CD/DVD reader/writer, and install it.

Aug 22, 2010 | Dell Inspiron 531 Athlon 64 X2 4400+...

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I am unable to read or play any cd. my cd rom does not work


As You are saying that your Cd-Rom is not playing or reading any cds and its also not working. Its lens must be dead. Try lens cleaner cd or its better to buy a new Cd or Dvd-Rom.
You can contact me or thanks me on my email id ejaz89@live.com

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1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


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1 Answer

Show a blue screen


You need to go into the Setup Utility or BIOS when the computer boots. You need to enable the computer to boot from the CD drive, and set up boot priority with CD Drive first, then Hard Drive HDD.

Then it will boot the disc.

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1 Answer

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300W LITE-ON PSU
2.2 GHz AMD Sempron LE-1250 CPU (waaaay faster than it sounds)
nVIDIA Integrated Graphics
Realtek HD Capable Integrated Sound
Dell 0RY206 Motherboard
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160 GB WD HDD
2 GB DDR2 RAM
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