Question about Epson Stylus C62 InkJet Printer
I was printing a document, then it wasn't printing, so I checked how much ink their was by checking the ink level and it said there was no black ink so I brought by cartridge and saw that the red light (indicating no paper or no ink) and the green power light were both flashing simultaneously. I have tried pressing down the change cartridge button (the button on the far right or the 3rd and last button from left) and pressing it once but the ccartridges won't slide across so I can flip up the printer cover and change the cartridge.
If both lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from
and use it to reset the Protection Counter. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.
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Posted on Feb 27, 2009
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Posted on Jan 02, 2017
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