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Posted on Feb 23, 2009
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Have 2 t7316e nortel phones...i can hear the other person, but they can't hear me...tried swapping handset, but that didn't resolve the issue...any answers?

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  • Anonymous Apr 10, 2012

    make sure you are in the handset port and not the headset port. also did you swap handset cords????

  • Anonymous Apr 10, 2012

    make sure you are in the handset port and not the headset port. also did you swap handset cords????

  • Anonymous Mar 25, 2014

    cannot hear dial in on the handset

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  • Posted on Oct 25, 2009
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Try unplugging handset cord on base part of the telephone, then plug it back in as some of these telephones had poor connections on handset cords in base part of telephone,make sure handset cord is pushed home fully in correct socket for handset and not headset.

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  • Posted on Mar 25, 2009
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Look at the bottom of the set that is giving you troubles, check to see if the handset is plugged into the correct spot.

It should be plugged into the Handset jack not the headset jack.

This is a common mistake.

  • Anonymous Apr 28, 2009

    Have you tried rebooting the sets?

    Unplug the sets, let it stand for about a minute and plug it back in again?

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