Question about Aspire Acer 7520-5071 Notebook

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Bought lcdtv december on a comet card. all ok until the other morning when i turned it on and it has what looks like a crack and half picture is missing but not damage to screen from the outside at all, i took it back to comet and they said something must have hit the screen and will not do anything about it they say impact damage but i know nothing has hit the screen, i am now left with a tv that i have not paid for and is unwatchable please advise

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