Question about Sony VAIO VGN-FS980 Notebook

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Getting a blank screen

I am getting a blank screen after I pick safe mode.....my computer is a VGN-NR498D/S Sony.

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  • june_crase Feb 23, 2009

    won't let me go into f8 says windows encountered a problem with a device connected to your computer

  • june_crase Feb 23, 2009

    there is no cd but it is built in...I did f10 and reformatted but then I got an error 320 when it was 95% finished.

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  • Master
  • 2,653 Answers

Press F8 when you start the computer. Are you able to boot into "Safe Mode with Command Prompt"?

Let me know and we'll go from there.

Posted on Feb 23, 2009

  • RescueTechLA
    RescueTechLA Feb 23, 2009

    Sounds like there is a problem with your hard drive. It could be hardware related. Do you have an XP or Vista CD?

  • RescueTechLA
    RescueTechLA Feb 23, 2009

    Yeah sounds like there is a problem with the disk for sure. Well you're gonna need to find an XP or Vista cd so that you can run a disk check from the cd. Once you get a hold of one let me know and we'll go from there.

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This is a known issue with the Video Card in your computer. Hence, Sony will cover the cost of repair (parts and labor) at no charge and, in addition to the standard limited 12 month warranty. Click on the link below to get info on this:

http://esupport.sony.com/US/perl/news-item.pl?mdl=VGNAR270G&news_id=349

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