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It shuts down

My HP laptop shuts down when I use video streamer , open PDF file , open 4 pages or more , and sometimes if the screen saver starts.
I notice that the area where the cable is in is heated every time this probem happens.

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  • fadl_daoud Feb 23, 2009

    Thank you for your fast response, I put a base with 2 fans under the laptop but the problem is still there.

  • fadl_daoud Feb 23, 2009

    I'll try , thank you again.


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  • 477 Answers

Hello, try to clean your fans from dust. also if you can test your power adapters voltage and W.

Posted on Feb 23, 2009

  • Filip Eastman Feb 23, 2009

    hmm, cant it bee your graphics card?
    1. try to connect a external screen to your laptop and see if the problem exist. the latest drivers for your graphic card.
    get back to me when you tested this.


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Display problems

If your laptop appears to boot up and the hard disk LED flashes, then the problem is probably a back light fault. This can be a faulty inverter or a faulty CCFL lamp. Please click on this link and follow my instructions to identify the fault and possible fix :-

Feb 13, 2013 | HP Compaq Presario V2000 Notebook

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Compaq Presario CQ62-215DX has a white screen

Need to check the connection of the LCD to the motherboard.
Start on page 70 and follow exact instructions

Dec 08, 2012 | Compaq Presario CQ62-215DX Laptop

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I have a satellite l305d-s5895, I broke the LCD so I can't see anything durning start up. When it broke i could see the colors of windows, first time I powered it on the the LCD would just flash then...

1) I would suggest you disconnect the video cable from the laptop (Motherboard) to the LCD screen, and the Inverter cables in the Display Assembly.

2) Then attach a VGA monitor to the VGA connector on the back of the laptop, so you can see what is going on.
(Laptop off, monitor off, attach the monitor)

I'm going to just assume damage to the LCD screen itself, and not possible damage to the entire laptop, since you just indicate a broken LCD screen.

If the laptop was closed during being damaged, the problem may lay deeper than just the LCD screen.

(For one example; If the laptop was closed, and damage occurred to the body of the laptop, the cooling fan assembly may be damaged, and the fan isn't spinning.

The Processor, and the GPU, need air to cool them. They operate within a certain specific temperature range.
Too hot and BIOS turns the Processor off. {No Processor operating, no computer)

If the LCD screen was damaged towards the bottom, damage may have occurred to the Inverter, also.

To disconnect the video cable from the motherboard:

1) Remove ALL power to the laptop. Remove the AC adapter (Charger) and Battery.
Work on a table.

2) Observe Anti-Static Precautions

3) Follow Steps 1 through 7 on this page, {Page 1}
(You can click on the photos in the steps, one at a time, to enlarge them),

4) Follow Steps 8 through 14 on this page, {Page 2}

Follow Step 15 on this page {Page 3},

You have to remove the Keyboard Bezel, then the Keyboard, then the Top Cover.
(Palm Rest Cover actually. Top Cover is Toshiba's nomenclature), to access the video cable's connector on the motherboard.

You have to remove the Display Bezel to access the Inverter.

The video cable's connector on the motherboard, is shown more clearly in Step 20 on this page {Page 3},

For more clarity here is a link to a free Service manual, for the Satellite L305D series of Notebook PC's,

Scroll down with your eyes to the second Satellite heading. The one that begins with Satellite A10.
Go to the second line in this 'paragraph', and left-click right on - L305D

This is a PDF file. (The computer you are using now has Adobe Reader on it, which uses PDF files)
After you click on the file name, (L305D) it may take up to 30 seconds for the first page to come up.
It may also take additional time for the file to fully download.

I would use the Zoom Out icon in top header of the PDF file, to reduce the view size to 100 percent.
( It's the Minus { - } symbol )

Go to Page 176. (4.12 Display Mask)

In the top header of the PDF file is the page number box. It is to the right of the Down Arrow.

You can use the Down Arrow to go to Page 176, or;

1) Left-click once in the page number box
2) Type 176
3) Press the Enter key

With the video cable disconnected from the motherboard, and the Inverter cables disconnected from it (Inverter), and the VGA monitor connected to the laptop;
Install the Battery, THEN plug in the AC adapter. Plug the AC adapter into power.

A) Turn the VGA monitor on. Let it warm up until graphics show.
B) Turn the laptop on.

If the graphics from the laptop is Not displayed automatically when the laptop turns on;

Press, and hold down on the Fn key, tap the F5 key.

There are three possible displays available;

1) The laptop's LCD screen only.

2) The laptop's LCD screen AND an external monitor. (VGA monitor)

3) The external monitor only. (VGA monitor)

Tap until ONLY the VGA monitor is on.

{VGA monitor. Looks like a small TV. It is a CRT.
You can also use an LCD flat screen if it has a VGA connection, and a VGA cable.

VGA connector on laptop. Believe it is on the Right to the very front.
Don't know as I do not have a Satellite L305D-S5985 Notebook PC in front of me, and the User Guide on Toshiba eSupport is unclear.
Doesn't show the sides, top, and bottom of the laptop.

This shows you what a VGA connector looks like more clearly,

Good graphics on external (VGA) monitor?
Shut the laptop down normally.
Remove all power.

Connect the cables to the Inverter again. (NOT the video cable)
Reinstall the Battery, and AC adapter.

(Caution: It is NOT a good idea to have the AC adapter plugged into power, when disconnecting, or connecting to the laptop. You could get a voltage spike, and fry the AC adapter, laptop, or both)

Turn the laptop on.
Still good graphics?
Suggest you replace the LCD screen.

When obtaining an LCD screen, check the LCD screen's manufacturer code on the back of the LCD screen. Match it up to what the replacement LCD screen website indicates is a match.

Has to be a compatible LCD screen. The Inverter, and LCD screen are a matched set. They are both matched to the laptop.

It would be best to buy, and wear an ESD wrist strap. Connect it's alligator clip to a good ground source. For an example, I connect to an unpainted surface of the metal frame, of an empty desktop computer case.
Average cost of an ESD wrist strap is around $3 to $5.

Cheap insurance to keep from static shocking your laptop, and have an expensive paperweight.

Use a multi-compartment container for the various screws you will remove. Label each compartment for the area the screw/s come out of.
If a multi-compartment container is not available, substitute with a clean egg carton.
Label each egg holder.

Some screws look VERY similar to others. DO NOT mix them up.
(For one, a wrong screw could screw in halfway, then be stuck.
Won't go in any further, and if you try to take it out it may twist off.
Not to mention what a longer screw than needed, may do for damage in the wrong hole)

Post back in a Comment as to your findings. Also post any additional questions in a Comment.


Sep 04, 2011 | Toshiba Computers & Internet

2 Answers

How can i save a picture as my screen saver

Assuming you are using windows XP on this:
Create a new folder in "my pictures " folder
Copy the images you want to use into there
On your desktop, RIGHT click and choose "properties" to open the display settings
Click "Screen saver" and choose my pictures slideshow
Click "settings" to open the options for this
Click browse to point to where you saved the images
Set the duration and timings to suit your tastes
Exit by clicking Ok and the OK to exit the display settings

Apr 11, 2011 | Acer Aspire One PC Notebook

1 Answer

My compac boots up ok but when im using the pc one of the web pages goes blank(white) and acts as a screen saver. cover the entire screen. covering all icons and margins. just a white screen..even when i...

i have the same problem,also bought new hp for grandson and it to has problem, tried hp help did no good, only cure i found is to hit desk button on keyboard and programs open and on the task bar it will show windows blank page and you can double click and close blank page. hope this helps. robert

Jun 27, 2009 | Compaq Computers & Internet

1 Answer

Black screen

If the screen is breaking up into multiple screens, the video resolution isn't set correctly. Change the video properties back to the native resolution.

Right-click on an empty area of your desktop screen. Click on Properties at the bottom. Now click on the Settings tab.
The Screen Resolution slider should be all the way to the right, close to -> More.
The Colors should be set to the highest setting.

When you close the lid, you may have your laptop set to Sleep Mode, check that. You may also have your screen saver set to Blank, and no screen saver has been chosen.

(1.Screen Saver: Right-click on empty area of desktop>Properties>Screen Saver.

2.Sleep Mode: Start>Control Panel>Performance and Maintenance>Power Options>Power Buttons>When I press the sleep button on my computer>Then choose what you want it to do)

If none of this helps, I suggest you have a problem that HP needs to repair. Since you bought this dv9700t last July, would I be correct in assuming it's still under warranty?

Jun 02, 2009 | HP Pavilion dv9700t Notebook PC

1 Answer

How to tighten screen

You're wanting to tighten the hinges for the screen. Either tighten them so the screen will stay in the position you set it at, or tighten the hinges from being loose in the body of the laptop.

The link below takes you to,>Manuals, and the download page for the Maintenance and Service Guide.

Don't let the name 'Guide' fool you. This is an extensive service manual! It is a free download from
This is a PDF file. Your computer has Adobe Reader on it. It uses PDF files.

On the page link above, go down to -> HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Notebook PC - Maintenance and Service Guide <- in blue, and click on it. (Either one. I would click on the one that is 4.75MB in size)

After you click on it, you may not see anything happening. It's downloading. You may not see anything for 30 seconds or more.
Sometimes after about 10 seconds, the first page pops up. It's still downloading though!
Let it FULLY download before you start looking through it. If you don't, you could break the download connection.

Should you wish to save a copy, of this service manual to your computer, (So you can look at it anytime you want, or burn it off to CD disk), go up to the headings at the top.
Click on the second icon from the left. It's a Floppy disk icon.
Hovering your mouse cursor over it, will briefly reveal,
"Click to save this file to your computer or another location".

Unless you have your computer set to download to your My Documents folder, this file will be saved to your desktop screen.
It will be a yellow folder with -> c00637377.pdf <- under it.
Just double-click on it to view.
(I downloaded it just now, and it took 28 seconds to come up. I have a medium speed DSL connection)

Page 129 starts with dealing with the Display. (LCD screen and hinges)

If you get time, I would appreciate it if you would rate this solution.

Apr 17, 2009 | HP Pavilion ze2000 Notebook

2 Answers

Shutting down ,HIbernating

open control panel then display then click screen saver
then power at bottom of page In there you will find Hibernate and other settings that you can change you can disable able hibernate standby and sleep
Then click apply
restart let me know if this was helpful

Jan 19, 2009 | HP Pavilion dv9000z Notebook

1 Answer

Vertical Panels on the screen

If it goes away after a reboot it is very likely a video driver or video software layer problem. If it only does it coming off screen saver mode, sounds like your screen saver has become corrupt - try another or reinstall the one you are using. Otherwise, try to reinstall new drivers for the video card, and update the to latest version of DirectX.

Good luck...

Nov 06, 2007 | HP Pavilion dv1000 Notebook

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