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It shuts down

My HP laptop shuts down when I use video streamer , open PDF file , open 4 pages or more , and sometimes if the screen saver starts.
I notice that the area where the cable is in is heated every time this probem happens.
Thanks

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  • fadl_daoud Feb 23, 2009

    Thank you for your fast response, I put a base with 2 fans under the laptop but the problem is still there.

  • fadl_daoud Feb 23, 2009

    I'll try , thank you again.

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  • Master
  • 477 Answers

Hello, try to clean your fans from dust. also if you can test your power adapters voltage and W.

Posted on Feb 23, 2009

  • Filip Eastman Feb 23, 2009

    hmm, cant it bee your graphics card?
    1. try to connect a external screen to your laptop and see if the problem exist.
    2.download the latest drivers for your graphic card.
    get back to me when you tested this.


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How can i save a picture as my screen saver


Assuming you are using windows XP on this:
Create a new folder in "my pictures " folder
Copy the images you want to use into there
On your desktop, RIGHT click and choose "properties" to open the display settings
Click "Screen saver" and choose my pictures slideshow
Click "settings" to open the options for this
Click browse to point to where you saved the images
Set the duration and timings to suit your tastes
Exit by clicking Ok and the OK to exit the display settings

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My hp pavilion dv2000 screen will not come on. all led lights work but screen will only stay blank. What do I do?


Suggest you check first for damage to the Display Cable, before going further.

This is HP Support, the support page for the HP Pavilion dv2000 series laptops, and the Manuals download page,

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=1817074&

Left-click on the first file name -
HP Pavilion dv2000 Notebook PC Maintenance and Service Guide.

After you click on the above PDF file name, you may not see anything happening for up to 30 seconds. The file is downloading in the background.
(For a test I downloaded it just now. Took almost 40 seconds with a medium speed DSL connection)

Don't know if you are familiar with PDF files. If so disregard the following.

Suggest you view the file at the 100% view. You can enlarge the view later anytime you wish.
At the top header is a Zoom In icon, and a Zoom Out icon.
Zoom In +
Zoom Out -

To the left is the Bookmarks menu.
By default it opens to the main heading - Maintenance and Service Guide.
Left-click on the + sign to the left of Maintenance and Service Guide.

Scroll down the sub-headings, and left-click on the + sign to the left of -
Removal and Replacement Procedures.

Now scroll down, and left-click on -
5.12 Display Assembly

You're on Page 145.
Use the blue Down Arrow in the top heading, and scroll down to Page 146.
I want you to view the Display Cable, item number 1.

Enlarge the illustration.
Scroll the page up a little for better clarity of the Display Cable.

The number 1 is pointing to the male connector on the end of the Display Cable, that plugs into the motherboard.
It is shown unplugged from the female (White) connector on the motherboard.

The Display Cable connects to the motherboard, and then routes to the LCD Display screen via right by one of the hinges. (Left Hinge)

Opening, and closing the laptop can cause the Display Cable to become partially disconnected from the motherboard.

The area the cable routes through, may cause damage to the cable over time. Generally the damage is visual enough to see.
Sometimes the cable is stretched, and the damage is not readily apparent.

The tiny wires inside that cable's sheath can be stretched far enough to break, and the outside sheath will show no apparent damage.
Fun stuff, huh?

Most of the time however, the male connection on the motherboard, has become partially disconnected.

To access the Display Cable:

1) Remove all power to the laptop.
Remove the AC adapter (Charger), and the Battery.

2) Lay the laptop on a table, push the LCD display assembly until it is laying flat on the table.

3) Remove the Keyboard.
(Page 137)

4) Remove the Switch Cover.
(Page 141)


I await your reply (Via a Comment) after you have opened the laptop, and diagnosed whether you have a Display Cable partially disconnected, or damaged, or no apparent damage is visible.

[ You may have to remove the Display Bezel from the Display Assembly, and look at the connection of the Display Cable going to the Inverter.
Pages 148-149, and 152 ]

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My compac boots up ok but when im using the pc one of the web pages goes blank(white) and acts as a screen saver. cover the entire screen. covering all icons and margins. just a white screen..even when i...


i have the same problem,also bought new hp for grandson and it to has problem, tried hp help did no good, only cure i found is to hit desk button on keyboard and programs open and on the task bar it will show windows blank page and you can double click and close blank page. hope this helps. robert

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1 Answer

Black screen


If the screen is breaking up into multiple screens, the video resolution isn't set correctly. Change the video properties back to the native resolution.

Right-click on an empty area of your desktop screen. Click on Properties at the bottom. Now click on the Settings tab.
The Screen Resolution slider should be all the way to the right, close to -> More.
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When you close the lid, you may have your laptop set to Sleep Mode, check that. You may also have your screen saver set to Blank, and no screen saver has been chosen.

(1.Screen Saver: Right-click on empty area of desktop>Properties>Screen Saver.

2.Sleep Mode: Start>Control Panel>Performance and Maintenance>Power Options>Power Buttons>When I press the sleep button on my computer>Then choose what you want it to do)

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1 Answer

How to tighten screen


You're wanting to tighten the hinges for the screen. Either tighten them so the screen will stay in the position you set it at, or tighten the hinges from being loose in the body of the laptop.

The link below takes you to HP.com/Support,>Manuals, and the download page for the Maintenance and Service Guide.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=444477&lang=en&

Don't let the name 'Guide' fool you. This is an extensive service manual! It is a free download from HP.com
This is a PDF file. Your computer has Adobe Reader on it. It uses PDF files.

On the page link above, go down to -> HP Pavilion ze2000 Notebook PC, Compaq Presario M2000 Notebook PC - Maintenance and Service Guide <- in blue, and click on it. (Either one. I would click on the one that is 4.75MB in size)

After you click on it, you may not see anything happening. It's downloading. You may not see anything for 30 seconds or more.
Sometimes after about 10 seconds, the first page pops up. It's still downloading though!
Let it FULLY download before you start looking through it. If you don't, you could break the download connection.

Should you wish to save a copy, of this service manual to your computer, (So you can look at it anytime you want, or burn it off to CD disk), go up to the headings at the top.
Click on the second icon from the left. It's a Floppy disk icon.
Hovering your mouse cursor over it, will briefly reveal,
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Unless you have your computer set to download to your My Documents folder, this file will be saved to your desktop screen.
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If you get time, I would appreciate it if you would rate this solution.

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2 Answers

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ALL FREE http://www.adobe.com/downloads/

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Good luck...

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Need some additional info: -Network based or connected direct to the workstation? -How big are the pdf files? -Has anything changed with the printer, workstation/server host?

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