Question about Dell Inspiron 6000 Notebook

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Dell Inspiron E1405 reboots suddenly several times each day

Did diagnostic testing through the startup screen and system shuts down during one of the last few tests left to perform. Will often reboot suddenly even if I'm only surfing one web page or working with a notepad document. Have been through the troubleshooting steps on Dell with no help. It's not an upgrade I need....bios is current. Could it be RAM, or something more expensive??
Thank you in advance for your assistance.

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  • jaime4jesus2 Feb 27, 2009

    I've cleaned all the vents, made sure the fan was running, reseated the RAM and checked the windows system event log for any clues too... but no luck. It restarted again on me last night. Found an updated vid driver and updated that. We'll see if that helps. Anything else I should check??

    Thanks,

    Jaime

  • jaime4jesus2 Feb 28, 2009

    I'm using Windows XP Media Edition with SP2. I updated the onboard graphics with a new driver from the DELL website and had another 2 sudden restarts today. Verified that the fan on the CPU is indeed running.



    I'm curious, what are your thoughts on the chances that this could be hard disk or RAM related with the restarts happening so sporadically? Are the instances of restarts I'm having common with failing HD's or RAM, or should I just put that out of mind for now because it's not happening in any predictable pattern that would point to the HD or memory?

    If so, then could this be software related? XP is constantly needing "updates" and "fixes". Perhaps one of the programs that is always running in the background from another application was affected by the updates? I can't recall this problem starting immediately after any of the last updates through Microsoft, and I haven't updated anything else since this all began (other than what I previously mentioned). Also, I don't let any of my programs auto update without my involvement in the process in some way, so if it IS possibly software related & I should stop considering hardware as the problem, would troubleshooting from that angle be a better place to start? Just trying to get to the heart of the matter in my thinking rather than continuing down a possibly wrong path.



    Thanks again for your help/input,

    Jaime

  • jaime4jesus2 Mar 03, 2009

    Filip:

    Thank you for your detailed reply.

    Auto restart is not on. It never has been.

    The only "error" I've ever seen (and only one time) wasn't a blue screen. It was a dirty disk message. I followed the procedure listed here for that:

    http://it.toolbox.com/wiki/index.php/Dir...



    Yes, I already upgraded the bios when it was first available from the DELL website for my particluar model laptop. It was quite some time ago and it is the most recent.



    I have reservations about installing SP3. I've read about problems with bugs, incompatibility, etc. With the problem I'm currently having, I certainly don't want any more headaches at the moment. If you believe it really could remedy this restart issue, I'll think about giving it a try. What are your thoughts about how it may help versus the possible additional problems SP3 might cause?



    Jaime

  • jaime4jesus2 Apr 16, 2009

    I'm cross-posting this here as it appears I have 2 separate problems on the board, when in fact they're the same.

    Turns out this IS a heat issue. After more troubleshooting, upgrading the RAM, scanning for malware again, uninstalling a few questionable new programs, checking for dust & debris once more, etc....I decided to download Sensorview and monitor the CPU temp. Though I know the fan is working (verified it with the pre-installed Dell Utility) and my system didn't "feel" hot, I was curious. Well, the temp spikes up to 70C very quickly upon doing ANYTHING more than an idle! I get a warning about it, then moments later it reboots (there's a set temp for the system to reboot in the BIOS, which is not user-defined or changeable). I bought some Arctic Silver and, after a thorough cleaning of the cooling assembly and heatsink, applied it and have had no improvement with the temp. I'm waiting for a replacement CPU now and will try that as one last ditch effort, but I'm thinking that the high temps that the system has obviously been experiencing over the several weeks that I've been troubleshooting this problem have permanently damaged something beyond my ability or bank account to repair.

    I never did install SP3, as I didn't want MORE issues to deal with and felt that it wasn't going to help my particular problem. Note that I never had a BSOD appear and the auto restart has been unchecked all along. The Dell Utility didn't report any problems and all tests pass if they are done after the system has been off and cooled down; but it reboots during the tests if not (makes sense). Furthermore, I've discovered that most fan monitoring programs out there don't work on Dell's proprietary laptops, so keeping track of or changing things like fan speeds in Windows is almost impossible. I located one program that claims it can work on my laptop, but I haven't tried it yet.
    That's it so far. I'll post a final update after I replace the CPU, but I don't have high hopes about it resolving the problem and fear the worst.
    Thanks for all the help.
    Jaime

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I had the same issue on another pc, run the check disk if you can, you may have a boot.ini issue or another vital windows file corrupted.

Posted on Mar 12, 2009

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Hello, maybe your laptop is overheating, try to clean your fans from dust. check that all your fan works properly

Posted on Feb 23, 2009

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  • Filip Eastman Feb 27, 2009

    what OS does you use? if you run vista you can try to inactive the vista aero graphics. and set it to basic.

  • Filip Eastman Feb 28, 2009

    hello.
    1. the ram and disk has often a unpredictable pattern because the OS writes to different places on the RAM and Harddisk all the time.
    if the RAM or harddisk has error you should get a bluescreen(but not if you have autorestart ON) then it restarts by it self.(it can also be a software error for bluescreen) do following->

    2. go control panel->system->click advanced tab->settings on startup and recovery-> then unmark the "Automatically restart"
    I hope this will lead to that you gets a bluescreen with your next restart with a error. if you do write that error down.
    ----
    3.it´s hard to figure out what the problem is, when you dont gets any errors.it can be a software issue and I suggest that you first do nr 2, and tell me what error you get if you get one.second->if you dont get any errors and the computer just restart try to install service pack 3 to windows XP. you can find it on Microsoft website, also sure that you downloads right language to your OS.
    one other thing I can suggest is to upgrade your bios. or did you already do that?

    I had several computers(tried to repair) that I havent found any softwares or hardware failure on.(reinstalled windows and so on). the computers had that problem that without no reason they restarted without errors. then its probably the motherboard or the cpu. and if its a laptop then you dont have any choice, then buy a new one or live with the problem.

    //Filip


  • Filip Eastman Mar 03, 2009

    Hello.
    If that was my computer that making me go insane, so yes then I give it a try to install SP3. I have installed the service pack on a lot of computers and biggest part worked without trouble. the other part virus,spyware messed up the sp3 installation. I also had several computer that i couldn't install sp3 for some reason, but then I staid with the sp2.

    I don´t think you have any more choice left.
    I suggest that you try following.
    1. try to install sp3 and see if it correct the problem
    2. last chance to exclude software issues is to reinstall your OS.
    also install all other updates. generally the updates make more good than harm :)

    question. have you done a spyware and virus scan ?
    I can remember that I had couple computers that restarts automatic and them was infected with spywares or virus.
    if not try to run a scan with a antivirus program and antispyware program.

    I think its risk free to install SP3, and if it doesn't solve your problem the only think for you is to reinstall the OS. and if that doesent work you need to buy a new laptop or live with the problem,sry to say that but its the fact. then its the motherboard or processor problem and is not worth to change them.

    one thing you could do is to runhttp://www.memtest.org/ the memstest program. download and burn the file and start the computer with the CD. run the test.

    one other thing you can test is to go in the BIOS and look for you motherboard and CPU temperature. see how warm your computer is. let it stay on for half hour or a hour and see if its stable.

    that all I can suggest right now. tell me the result of the test. and install the SP3, and we hope that will solve your problem.

    //Filip




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SOURCE: Dell Inspiron E1405 reboots suddenly

This could be a heating issue, make sure the fan is running and that it is dust free.
Good Luck.

Posted on Mar 09, 2009

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