Question about Office Depot Ativa DQ60M Shredder

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Auto mode the blades continue to turn

When I put it on Auto, the blades never stop turning.

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  • loqo Mar 04, 2009

    I already clean de sensor, I have a Activa at-cc2008 and the motor just runs continuously in auto mode, HELP.


  • ywolk Mar 17, 2009

    At the one year anniversary of ownership, the auto turnoff stopped working. I need to turn it off manually or the unit continues to run until the overheat safety stops the unit.

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  • 35 Answers

Unplug it! Clean the optics in the center where paper is inserted. You can do this with a cotton swab. Check to make sure no paper has lodged itself in the infeed center. If no optics, then check to see if a metal arm that activates the machine isn't stuck in the on position. This will be in the center of where paper is inserted. This repair might require the cover to be removed. Remember, unplug the shredder.

Posted on Feb 23, 2009

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1 Answer

My shredder will not work. It makes sounds both forward and reverse, but the blades don't; turn. There's no jam signal. Help!!


Most likely one of the gears popped off or cracked. The blades are gear driven by a motor and it's pretty straight forward. If the blades aren't moving, then it's probably a gear problem since you said the motor runs.
Not much you can do without taking it apart.
Good luck. =)

Mar 10, 2015 | Shredder Office Shredders

2 Answers

Why won't shredder turn off automatically?


turn off and unplug; then turn over to see if there is any paper jammed in the shredder. MAKE SURE YOU TURN OFF AND UNPLUG BEFORE YOU WORK ON IT.

Clean out any jammed paper or plastic with a bamboo skewer or something like that. DO NOT put YOUR HANDS near the blades.

Jul 15, 2014 | Destroyit 2603 SMC Shredder

1 Answer

The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Apr 20, 2011 | Geha Primo 1400 Shredder

1 Answer

Started shredding paper 4 sheets at a time. Auto function continued to run blades/motor even when paper was not being fed. Stopped using it and turned it to off position after several feeds (total of...


You should open the top up so you can see whats going on inside. take a good look at the pcb and see if its going "black" in any places(not a good sign) Remove any paper lying inside the unit...check and see if its paper, the pcb, or the motor that is "smoking"...have you ever lubricated the cutting blades.???
Once you determine where the problem is you can call Royal at 1-800-524-0799 for parts and prices if needed.

Sep 05, 2010 | Royal VF1012mx Shredder

1 Answer

Zerojam shredder won't turn off in the auto mode.


Blow some canned air down into the feed slot

May 22, 2010 | OfficeMax Office Shredders

2 Answers

Blades rotate twice but stop-motor continues to run, both forward & reverse mode its the same. Have tried to oil, unblock, run forward & back but to no avail. Can anyone help


Is the motor just humming after the 2 rotations? If you are over oiling the unit, tha shreds will soak up the oil and start sticking to the blades and begin growing a paper tumot in side the cutter shroud, whish in turn will start to slow down and jam the cutter asm and motor. Best to take apart and thoroughly clean.

Jun 01, 2009 | Office Shredders

2 Answers

Paper Shredder blades do not turn, even though motor is running


yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

Jun 08, 2008 | Office Shredders

2 Answers

Shredder does not turn off


You need to clean the paper feed sensors. You can call Fellowes customer service at 1-800-945-4545

Feb 11, 2008 | Fellowes Powershred P-55C Light-Duty...

2 Answers

Paper Shredder will not shut off when in auto mode


if you answer no to the following question, then I do know your solution: Q: When you unplug the unit immediately after your action of "When those paper complete the shredder does not turn off."...and then plug it back in, does the shredder STILL continue to operate? if no, then the solution is to disassemble the feeder unit and manually unclog the paper sensor.

Jun 14, 2007 | Royal VF1012mx Shredder

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