Question about Bosch DVR-16E-2162 Video On Demand Video Recorder

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Can't log in to my Bosch DVR-16E-2162.

I can't log in to my Bosch DVR-16E-2162. After opening the software program on my computer bringing up the login page I type in the password, enter then I get a message back error (logging into divar01, do you want to attempt login again?)

Any help is appreciated!

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