Question about Micro Innovations PD7250LSR Wireless RF Laser Mouse

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Keyboard and mouse not working when windows starts

The keyboard and mouse work fine through the bootup process (lights are on and able to put in password). when windows starts to boot the lights on the keyboard and mouse go off and will not work.

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  • cocopuffs101 May 11, 2009

    Installed Ad-Aware 2008, rebooted after the install, now nothing's working! Keyboard and mouse don't function at all (not on any screen, whether booting or completely booted) and the monitor goes into hibernation mode immediately after windows loads, so I have to hit the Auto button on the monitor to make it come back on.

    I've been tinkering with it for hours, and have NO IDEA how to fix it. Power supply should be fine, was replaced about 6 months ago. Can't access anything on my desktop (the broken one) through any other computers in the network (there are two others, all within the same household), it says "access denied", though it never did before.

    I'm at my wit's end. Can't format, can't get into the bios, can't get into safe mode, can't do anything without keyboard and mouse.

    Help?


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Hi there.
While you are in the operating system, unplug both the USB devices, then plug them back in, let windows recognize the new hardware and install it for you, this can take a couple of minutes, once it says hardware is installed and ready to use reboot the PC and see if you can use the keyboard and mouse while in the OS.
please post back with any more problems

Good luck and thanks for using Fixya!!!

Posted on Feb 23, 2009

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Just found out how! <phew>

1.First of all make sure your computer is off. you need to get a ps2 mouse and/or keyboard. (like the old one thats not USB). Then plug it in then start up your computer.

2.After you get into windows, the PS2 mouse and keyboard should work. Now to get the USB working again. Go into your device manager (control panel -> system -> hardware tab -> device manager) then check on anything in the USB area that has a yellow exclamation point. If so, click it and then click on update driver.

3.While you're there do that for any hardware that has a yellow exclamation point.

4. Cake....

Posted on Oct 26, 2009

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So first of all, I have windows xp professional, with intel pentium p4s8x-x board with intel celeron 2.0. I just transferred everything from one case to the other. now on bootup the mouse and keyboard don't work even though everything is the same except the case. now normally it shouldn't matter but the new case some how senses the case has been opened, please help

Posted on Jun 24, 2009

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Posted on Jan 02, 2017

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OK! Lets troubleshoot this together.

First thing we want to do is verify that your keyboard & mouse and plugged into the correct places and are powered up and able to work.

Turn your computer on and look at your keyboard and tell me if any lights are on to show that it has power and is operational.

Watch the keyboard lights until the computer gets to the login page and tell me if the lights come on and stay on? Or do the lights turn on for a moment and then turn off again?

If you do not see any lights, please clarify if there are NO LIGHTS on your style of keyboard or if there are lights but they are not lighting up.

If your keyboard has lights and they are not lighting up at all, then turn off the computer and unplug the mouse and keyboard and swap them around. Then turn the computer on again and tell me if the lights come on and the mouse and keyboard become operational.

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essense702,
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