Question about Whirlpool Calypso GVM9959K Top Load Washer

1 Answer

Machine ruins towels, socks, etc.

According to the authorized serviceman, there is a design flaw that causes the machine to shred materials that have a nap, such as towels, socks, sweatshirts, etc. When we had the machine for only one month, we needed to have the pump replaced; the serviceman at that time said we needed to wash these types of fabrics on gentle cycle or the pump would keep going bad and the machine wouldn't empty the water out.

This is a whirlpool calypso washer GVM9959KQ2. It was manufactured in 2005, and we bought it new in 2006. We were not aware of the class action suit at the time. Whirlpool only offered a 10% discount on a new Calypso (which we certainly don't want). The extended warranty plan we purchased won't do anything because it's a product defect.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 130 Answers

That washer was one of whirlpools biggest flops. sorry to hear you got stuck with one. I do not know where you live, but here in maine the state has an implied warranty that cover all major purchases for 5 years. check with the state to see if they can help good luck

Posted on Feb 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I start my Affinity front loader washer it pauses halfway through the cycle why is that

The machine is not emptying properly for some reason. All washing machines are designed never to spin whilst full of water. The default is either to pause indefinitely or reset the program. It's odd that the machine is fine when empty though.
I would still do the following before calling out a repair company. Check that it isn't blocked or partially blocked. If the machine has a service panel at the base then it might have a round filter dial that when turned comes out of the machine (plus old baby socks, coins etc). Make sure to grab loads of old towels and put them around the base of the machine before doing this. The machine might have several litres of water or more still in it. If you can see water inside the machine then you will need a lot of towels when unblocking the filter... you have been warned ;) Get a well insured friend to do it otherwise :D
  1. Make sure that the grey waste hose at the back of the machine is not trapped.
  2. Make sure that the grey waste hose is not higher than the machine or pushed too far into the drain pipe. This can cause water to back up into the machine and complicate matters.
  3. The machine might have a coin lodged in the pump or something similar. Listen for any rattles when it is emptying. You should at least hear a churning sound coming from the pump.
  4. Give the door a push in case the lock is faulty and the clothing is pushing outward causing the lock to break a circuit.
  5. Check that both Hot and Cold water are actually going into the machine. If you have turned the Hot off at the wall and the machine has an economy mode then it is waiting for hot water.

Sep 28, 2016 | Washing Machines

1 Answer

Threaded the machine correctly per manual. Stabalizer and material tight in hoop. Inserted hoop into machine. Hit start on design. Starts fine. Then about halfway through the first letter the top thread...

sounds like the thread is getting caught. Try different thread and change your needle. Some embroidery threads are inferior and shred easily. Needles need to be changed regularly, as they can get burrs.

Feb 25, 2014 | Brother PE770 Embroidery Machine w/ USB...

1 Answer

Spin cycle tub becomes unbalance

When the drum gets unbalanced more often then not, there's a few things to check:
1. Check to make sure your machine is level. Check level from side to side and also front to back. The machine has leveling feet to adjust. Make sure they are all in firm contact with the floor when leveled.
2. Wash items that are alike in material. In other words, wash towels with towels, shirts with shirts, etc. If you wash a load of shirts with a towel, it will have a tendency to get unbalanced quickly.
3. Avoid over-stuffing the machine and washing under sized loads. Both of these scenarios will cause a tendency to go out of balance on the spin.
This will solve 75-80% of unbalance issues. Let me know how it goes..

Dec 07, 2009 | Maytag Atlantis MAV6451 Top Load Washer

1 Answer

Singer Futura 250E - thread is shredding after 5-6 stitches

no damage to the machine yet
check the thread size you are using as you may have to use a needle with a bigger eye
thread is made by winding the material around and around then using a product to hold the material ends together
as a result thread will not last indefinitely and will break easily
you may have to use only thread from manufacturers that you know make good thread

Apr 03, 2017 | Singer CE-200 Quantum Futura Computerized...

2 Answers

The washer is not draining or spinning properly and the display shows the letters Sd! Help!

Hi, It sounds like the pump is plugged up. Remove the front lower panel and locate the pump. The pump has an access cap that you wil need to remove. You will need to lower the drain hose into a bucket or try and remove the water with a wet/dry vacc before removing the pump cap. (You will get wet)
Once you can remove the pump access cap, clean the filter out and check inside the impeller opening to see if it has any lint plugging it.
Please let me know if I have helped you at all or if I can assist you further,


Jul 18, 2009 | Kenmore 46462 Front Load Washer

2 Answers

My Whirlpool Duet front loader is ripping my clothing. It looks like it is being pulled, the area they are ripped looks like they are being pulled! I checked inside the machine to see if there was anything...

My washer ruined 2 king sheets 3 shirts and brand new jogging suit, so I know what you mean! The rubber gasket had 2 metal on the inside which is a wide one and a small thin one on the outside of the gasket. You really can't see the wide one unless it has started to slipped off or break. or by taking the ting one off, wide band came loose which caused the screw to be exposed just enough for something to catch on it, tearing the material, it kept wrapping around and around untili eventually the band came completely off. I hope this helps.


May 07, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Cabrio top load washer has ruined towels and shirts. Shreds them. Also sheets are balled up and twisted into a mess that takes time to unbind..hate this washer

Whirlpool has made a few improvements over the past few months regarding motor operation and wash issues.
  • The RPS (Rotational Position Sensor) connector design has been improved, providing a more reliable connection to eliminate the F51 error code and is available as a service kit.
  • The electronic control has also been updated for better sensing of the RPS.
  • If you have experienced problems with certain wash loads getting tangled and knotted and ruined, there is an updated washplate design intended to reduce these issues.
You should contact Whirlpool for possible repair concessions related to these issues. Phone numbers will be in your owners manual.

If you need further assistance, let me know

Jul 05, 2008 | Whirlpool Washing Machines

2 Answers

GE Front load washer clothes coming out with holes/torn/even shredded

Metal inside washer drum may be faulty and causing tearing of clothes (run your finger around the inside when empty and you will feel where it snags). Had same problem, only got worse and ruined many expensive t-shirts! Replacement of drum is required and is extremely costly if not under warranty!

Jun 05, 2008 | GE WSXH208A Front Load Washer

Not finding what you are looking for?

Open Questions:

Whirlpool Calypso GVM9959K Top Load Washer Logo

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal De

Level 3 Expert

2667 Answers


Level 3 Expert

77499 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides