Question about Whirlpool Calypso GVM9959K Top Load Washer

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Machine ruins towels, socks, etc.

According to the authorized serviceman, there is a design flaw that causes the machine to shred materials that have a nap, such as towels, socks, sweatshirts, etc. When we had the machine for only one month, we needed to have the pump replaced; the serviceman at that time said we needed to wash these types of fabrics on gentle cycle or the pump would keep going bad and the machine wouldn't empty the water out.

This is a whirlpool calypso washer GVM9959KQ2. It was manufactured in 2005, and we bought it new in 2006. We were not aware of the class action suit at the time. Whirlpool only offered a 10% discount on a new Calypso (which we certainly don't want). The extended warranty plan we purchased won't do anything because it's a product defect.

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That washer was one of whirlpools biggest flops. sorry to hear you got stuck with one. I do not know where you live, but here in maine the state has an implied warranty that cover all major purchases for 5 years. check with the state to see if they can help good luck

Posted on Feb 23, 2009

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Posted on Jan 02, 2017

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When I start my Affinity front loader washer it pauses halfway through the cycle why is that

The machine is not emptying properly for some reason. All washing machines are designed never to spin whilst full of water. The default is either to pause indefinitely or reset the program. It's odd that the machine is fine when empty though.
I would still do the following before calling out a repair company. Check that it isn't blocked or partially blocked. If the machine has a service panel at the base then it might have a round filter dial that when turned comes out of the machine (plus old baby socks, coins etc). Make sure to grab loads of old towels and put them around the base of the machine before doing this. The machine might have several litres of water or more still in it. If you can see water inside the machine then you will need a lot of towels when unblocking the filter... you have been warned ;) Get a well insured friend to do it otherwise :D
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  2. Make sure that the grey waste hose is not higher than the machine or pushed too far into the drain pipe. This can cause water to back up into the machine and complicate matters.
  3. The machine might have a coin lodged in the pump or something similar. Listen for any rattles when it is emptying. You should at least hear a churning sound coming from the pump.
  4. Give the door a push in case the lock is faulty and the clothing is pushing outward causing the lock to break a circuit.
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