Question about Whirlpool Calypso GVM9959K Top Load Washer

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Machine ruins towels, socks, etc.

According to the authorized serviceman, there is a design flaw that causes the machine to shred materials that have a nap, such as towels, socks, sweatshirts, etc. When we had the machine for only one month, we needed to have the pump replaced; the serviceman at that time said we needed to wash these types of fabrics on gentle cycle or the pump would keep going bad and the machine wouldn't empty the water out.

This is a whirlpool calypso washer GVM9959KQ2. It was manufactured in 2005, and we bought it new in 2006. We were not aware of the class action suit at the time. Whirlpool only offered a 10% discount on a new Calypso (which we certainly don't want). The extended warranty plan we purchased won't do anything because it's a product defect.

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That washer was one of whirlpools biggest flops. sorry to hear you got stuck with one. I do not know where you live, but here in maine the state has an implied warranty that cover all major purchases for 5 years. check with the state to see if they can help good luck

Posted on Feb 23, 2009

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