I am using a hp 4360 printer-I do not have a manual-
Yesterday I had to replace the cartridge because I needed a new color one-I replaced the cartridge -the printer will not start printing-The printer goes threw the normal procedure but does not print the page-It is not jammed with paper-I have mashed the wrong button on the left side -The printer comes on the green light blinks the other light work-I do not know what the button with the red x does -so please help!
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If you do not have a user manual for this printer then download one from this site. It should explain which ink cartridges types to buy and how to replace these. There are only two cartridges but based on the size you can buy different.
HP 662 Black Ink Cartridge (~120 pages);
HP 662 Tri-color Ink Cartridge (~100pages);
HP 662XL Black Ink Cartridge (~360 pages);
HP 662XL Tri-color Ink(~330 pages)
i had the same problem with the hp 4580. i needed to replace the black ink which i did. then the error message appeared "incompatible print cartridge tri color"...chatted with hp customer support, wasted a hour. claimed its a hardware problem need to have it fixed. i asked would i be charge he said yes but the printer was under warranty. he asked other questions...bottom line i left the chat box....bought another hp 4580, used same cartridges, same message...THEN finally i replaced the color cartridge...and BAM! it worked on both printers. solution...replace the color cartridge...cons..if this happens again its a waste of money to keep buying the colored ink...
HP Color LaserJet 2600n Printer - Installing Print Cartridges
When a print cartridge approaches the end of useful life, the control panel displays a message
recommending that to order a replacement. The printer can continue to print using the current print
cartridge until the control panel displays a message instructing to replace the cartridge.
The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C),
magenta (M), and yellow (Y).
Replace a print cartridge when the printer control panel displays one of the following messages:
Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black
The control panel display also indicates the color that should be replaced (unless a
genuine HP cartridge is not currently installed).
Change the print cartridge
Turn off the printer.
Open the front door.
Do not place anything on the transfer belt (ETB), which is located on the
inside of the front door.
Remove the used print cartridge from the printer.
Remove the new print cartridge from the bag. Place the used print cartridge in the bag for
Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently
rocking the print cartridge from front to back.
Do not touch the shutter or the surface of the roller.
Remove the orange shipping locks and the orange shipping tape from the new print cartridge.
Discard the shipping tape and shipping locks according to local regulations.
Align the print cartridge with the tracks inside the printer, and using the handles, insert the print
cartridge until it is firmly seated.
Firmly close the front door.
Turn on the printer. After a short time, the control panel should display Ready.
If a cartridge is in the wrong slot or is the wrong type for the printer, the control
panel will display one of the following messages: Incorrect yellow, Incorrect magenta,
Incorrect cyan, Incorrect black.
Installation is complete. Place the used print cartridge in the box in which the new cartridge
arrived. See the enclosed recycling guide for recycling instructions.
If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
When replacing or changing a black print cartridge, a cleaning page will
automatically print. This helps prevent speckles on the front or back of printed documents.
A cleaning page can also be generated using the control panel or the HP Toolbox.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.
Check manual for appropriate cartridge class for tri color and use same numbers as in manual you may be using 22 cartridge for 28 for example for your printer this cartridges look the same in all aspects but some HP printers can only be used by only one of this types. Check printer manual for compatible ink cartridges. And if you have been refiling the old cartridge you need to get a new one to reset the computer cartridge memory count.
Cause from the sounds of things, youre having cartridge problems, Cyan is faulty "blue background" replace with gen. If the black is recycled/non HP then that will be your ladder problem too., If you are in fact using HP let me know and I will tell you how to isolate your fault further ie you have a fuser or transfer belt fault.