Question about Kenmore 50522 / 50524 Side by Side Refrigerator
Kenmore model 50562992.the freezer stop working and the refrigerator. What I need to check.
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Posted on Jan 02, 2017
Look in the back of the freezer, there will probably be a metal panel with a plastic vent on top.
Look through the vents in the metal panel, and you should see the shiny metal fins of the evaporator. If the fins or the vents are plugged with frost, that is your problem. The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. If either one of the parts fails, the freezer will plug up with frost every few weeks. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.
Posted on Jan 07, 2009
In most cases you can easily solve this problem.
step one would be to make sure your freezer is getting cold enough. If you have icecream in your freezer is it frozen solid or is it soft. Most icemakers cycle around 0 degrees and if your freezer is not getting to 0 then it will not cycle and it will not make ice.
Step two would be to make sure you icemake is cycling. To do this simply lift the little shut off arm on your icemaker and wait about an hour then go back to the icemaker and drop the arm down. The icemaker should start going through a cycle. You should notice the arm slowly begin to raise and the ice dispencer fingers will begin to turn. Then you will hear it call for water. You may hear a humm.
If the freezer is cold enough and the icemaker is cycling that only leaves the inlet valve. replace the valve and enjoy the ice.
If the freezer is cold enought and the icemaker does not cycle, then you have a bad icemaker. Simply replace the icemaker and viola.
Third if the freezer is not cold enought 0 defrees. Then you may have a defrost problem. In this case post more info and I will be happy to help. Good luck email@example.com
Posted on Apr 30, 2008
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
check to see if the back wall of the fridge is full of ice
if so that is an automatic defrost problem or check to see if your frezzer fan is blowing
Posted on Apr 17, 2009
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