Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kemore he3 showing f28

My kenmore he 3 will fill with a little bit of water, than seems to do nothing, and the display will show f 28. Does anyone know what this problem is?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).

All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore H2 PLUS reads F--28 code what does this mean?


The error code F28 means one or both of these parts are bad.
Motor Control Unit (8540135)
Microcomputer Machine Control Unit (8540788)
It would be a good idea to order both, as both components have been problematic for error code F28

If you find either the MCU or the CCU(Microcomputer Machine Control Unit) fixed it.

Here's the online repair manual for your
Whirlpool Duet Sport, but its identical to your HE2.
Give it time to download.
On page# 4-20 it shows how to access your MCU.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/6545d78b3f479480852571650061b1ba/$FILE/8178558.pdf

Feb 13, 2011 | Kenmore HE2 Plus Front Load Washer

Tip

Kemore HE3 Quitepak2 Elite Model: 110.45862403: Error F06 I have followed your...


This advice is for Kenmore Elite HE and Whirlpool Duet FRONT LOADER washing machines displaying the "F06" error code. The error is an indication a motor speed problem. You will need to check the following:

- Check the wiring harness. Verify all connections between the Drive Motor, Motor Control Unit (MCU), and Central Control Unit (CCU).

NOTE: The MCU is a circuit board located in the vicinity of the Drive Motor on the bottom rear of the washer. To access the MCU, you will need to remove the back panel of the washer.

NOTE: The CCU is the main computer for the washer and is located behind the wash tub. You will need to remove the top panel to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top in place. Once the screws are removed, the top panel will slide back, then lift off.

- Check the Drive Motor. Perform a continuity check of the Drive Motor windings. Remove the connector plug and check across pins 1 to 2, 2 to 3, and 1 to 3. All readings should be approximately 6 ohms. HINT: You can also take this reading by removing connector 2 from the MCU and measuring across pins 1, 2 and 3. If the readings are good, this will also prove the wiring and connector good.

- Check the MCU. The connectors are numbered 1 to 3 (L to R). That is, with the MCU installed, connector 1 is on the bottom, followed by 2 in the middle, and 3 on top.

Connector 1 - is the serial communications link between the MCU and CCU and has three wires. At the opposite end, this will be the 2nd connector from the rear on the left-hand side of the CCU.
Connector 2 - is the link between the MCU and the Drive Motor. Pins 1, 2, and 3 on this connector are the Drive Motor windings. Pins 4 and 5 are for the tachometer.
Connector 3 – is the primary power connector. Pins 1 to 2 should read 120VAC with the door in the locked position. Pin 3 is ground. At the opposite end, this is the 4th connector from the right on the front of the CCU.

NOTE: All the connector pins are numbered R to L.

If your continuity readings are normal for the Drive Motor and you have verified all connectors, replace the MCU.

If any of the Drive Motor windings indicate readings higher that 6 ohms, replace the Drive Motor.

I hope this information is helpful.

on Oct 02, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

My washer is showing a error code of f-28. What does this mean


The F28 error code in most Kenmore models is a MCU (Motor Control Unit) failure or a wiring issue. You did not include a model number for your washer. Without a complete model number I am unable to supply you with anything other than generic help.

Jan 10, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE3 washer


The water valve is not closing fully. You will need to replace the water valve.

Mar 31, 2009 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

Kenmore HE5 error code F28 on spin cycle


F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).

All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Feb 25, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore he3 series washer keeps filling with water when not in use


Remove the 3 screws at the back of the machine that hold the top on. pull back on the top and lift the top off. Remove the hose from the inlet valve and remove the screw that holds the inlet valve.

Aug 12, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

5E Washer - Won't Fill / F28 Error


check if hoses are reverse when installed

May 12, 2007 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...