HP Photosmart M425 will record and playback video's but once uploaded they will not playback on the PC. I can watch videos on the PC, just not uploaded from my camera. I've tried this on another PC and the same issue. So the problem is with the camera. Hmmm what else. Oh, it just stopped one day. It was working when I baught it, but about a year later, it just won't upload the videos anymore.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Camera wont upload videos
Hi there. I would like to help you.
Turn the camera off and connect the usb cable between the camera and the pc. Turn the camera on. Go to My Computer on your pc. Do you see the camera as one of the drives in the list? If not, do this:
Turn the camera off and disconnect it from the pc, and turn it back on.
While in live view, hit the menu/ok button.
Scroll to the right to the the icon with the wrench (set up menu).
Scroll down to usb configuration and press the menu/ok button.
Highlight Disk Drive, then press the menu/ok button.
Turn the camera back off, and reconnect it to the pc.
Turn the camera back on.
You should now see it as a drive. Open the folder and find a video you recorded and try to play it.
Let me know if this works for you. You can leave a comment and we'll get it worked out. If it does work, feel free to rate this solution a fixya.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you play the video back and get no sound are you doing this on your camera or on the computer? I have the same camera, and noticed that when I playback something I've recorded I don't have sound either, mind you I don't have static either. But once I've uploaded the video onto my pc the sound is there.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.
after connecting your camera, power it up. the computer will then prompt new hardware found and is ready to use. in most cases, the camera will be treated as another disk in your computer (like usb disk). go to my computer and check if there is a removable devices listed. open that drive then you may start to copy and paste it on any folder of your computer.
the camera should also come with a cd, which you may install in your computer.
Well, I was looking for the name of the software.
I don't think you need to reinstall the software, but you need to read the documentation that came with the software.
There is a better solution to your problem:
Buy a card reader that can read your type of camera memory card.
Just plug it into your computer's USB port and Windows XP will see the card reader as being another hard drive. Remove the card from your camera, plug it into the reader. Use Windows Explorer to move the photos and video to your computer.
You never have to connect the camera to your computer again.