Question about Canon imageCLASS MF6550 All-In-One Laser Printer
Trying to make copies and only blank pages come out. Tried changing toner but that didn't make any difference.
I hope you still have your copier and have not yet sent it in. I had the same problem and when I called Canon Tech support, they told me to go buy a new CANON brand toner cartridge that costs from $150 to $180 each to see if it would fix the problem. Obviously, if this did not fix the problem, I cannot return the toner for a refund. I was using a knock off brand that cost me $40.
I found that the problem is a metal shutter that is inside the machine behind the toner cartridge. It is a metal shutter about 1/4 inch by 4 inches that moves up and down to protect the user from the laser. Your shutter is not moving up out of the way of the laser. What I did was grab the center of this shutter with a hemostat (or long thin pliers) so that it bends this shutter just a little bit, then I pushed the shutter upwards with a butter knife. This little bend in the metal shutter causes the shutter to stay in an upright position by friction of metal on metal. Now it copies fine, even with an offbrand toner cartridge. It saved me hundreds of dollars on repairs or replacement parts.
I think that Canon tech knows about this, but they make more money when they replace a whole new laser unit for you or charge you for repairs.
Posted on Mar 16, 2009
Well chance are they will make you send it back, they will most likely NOT come out since you bought this product from Staples or Office Maxs. If they do tell you that they are coming out , tell them that a Premier Authorized Imageclass Canon dealer, adviced the service technician that they should bring a Laser unit with them or repair yours. Yes we areCanon Authorized Dealers- for the Imageclass series.
The problem with these units are that the Shutter on the laser unit " the spring" breaks or pops off and refuses to open the shutter when the cartidge is installed. So chances are this is a defect from Canon an is a common problem. So tell the Technician from Canon to " BRING A LASER UNIT"
Posted on Mar 06, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 10, 2013 | Dell 3010cn Laser Printer
Jan 28, 2011 | Computers & Internet
Jun 20, 2009 | Canon Office Equipment & Supplies
Nov 26, 2007 | Brother MFC-8440 All-In-One Laser Printer
Oct 04, 2007 | Canon imageCLASS MF6550 All-In-One Laser...
Aug 01, 2007 | Brother IntelliFax-2820 Laser Fax
506 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: