Question about Xerox WorkCentre Pro 785 Plain Paper Laser Fax

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We have the Xerox WorkCentre 665 and it's printing so light.

It is printing, but so light that we can hardly see it. This happened after they added more toner

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You can pull the developer houseing out. Wipe the mag roll, so it has a shinny area.
in a small area. Enter the developer housing in again.
Try running a copy.
Remove the developer housing and see if the mag roll moved. If it did not and it is still shinny and clean, this is the problem with light copies. Possibley bad developer housing or ciruit boards. Both are costly.

One other area is, if the developer housing is working, see what brand of toner you are using on this machine?

If it is a brand other than Xerox, dump it all out.
The developer housing has to be completely emptied.
Enter the Xerox toner and see how it works.

Also, a bad Transfer corotron can cause this problem, it may be arching in the blocks.

If all else fails, call Xerox for this major repair.

Posted on Oct 17, 2009

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