Question about Xerox WorkCentre Pro 785 Plain Paper Laser Fax
It is printing, but so light that we can hardly see it. This happened after they added more toner
You can pull the developer houseing out. Wipe the mag roll, so it has a shinny area.
in a small area. Enter the developer housing in again.
Try running a copy.
Remove the developer housing and see if the mag roll moved. If it did not and it is still shinny and clean, this is the problem with light copies. Possibley bad developer housing or ciruit boards. Both are costly.
One other area is, if the developer housing is working, see what brand of toner you are using on this machine?
If it is a brand other than Xerox, dump it all out.
The developer housing has to be completely emptied.
Enter the Xerox toner and see how it works.
Also, a bad Transfer corotron can cause this problem, it may be arching in the blocks.
If all else fails, call Xerox for this major repair.
Posted on Oct 17, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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