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1 Answer

Cannot log-in to Fixya

I cannot log into Fixya
When I try to log in, it says
''The nickname/email or password you
provided does not match our records''
Yet when I have my password sent to my e-mail, it gives me a new password, I try to use the new password, and I get the same problem.

I've had to create a second account to get on (this one) Also, when I try to log-in to fixya experts chat, it says my user name/password is incorrect, yet I know they are not.

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  • 1 more comment 
  • Sean Foley Feb 23, 2009

    I did not get the e-mail because I used the wrong e-mail to sign up! I've changed it in my profile, feel free to e-mail me again. Thanks for your help!

  • Erna Sims
    Erna Sims Jan 24, 2014

    Erna Sims - I did receive any answer as to why I never received your email resetting my password. My email address that you have is correct. What is the problem?

  • Anonymous Mar 19, 2014

    The T V stopped mainstreaming Netflix on my one T V. I would like to mainstream Netflix on my second T V.


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  • Expert
  • 155 Answers

Hi Lazaruselite, I'm sorry about the inconvenience. I am about to email you at the address you used to create this username. Please feel free to contact our Support Team directly at:

Posted on Feb 23, 2009

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1 Answer

How do I link my Facebook page to a new email address to get a new password for Facebook


visit your page on another account to see user id at the end of

that userid=????????

thats if u lost your email.if you lost your password and email then you need to contact customer care. Facebook Help Center Facebook
and Forgot Password Can Log In Facebook
I can't find my account from the "Find Your Account" page. If you're having trouble logging into your account from the Find Your Account page, try these tips:
  • Ask one of your Facebook friends to look at the About section of your profile and send you the email address listed in the Contact Information section.
  • Try entering every email address or mobile number you've owned (one at a time). You may have added an email address or mobile number to your account and forgotten about it.
  • Enter your username. Your username is your personalized Facebook URL:851586_154132461443885_616078931_n.png
    If you don't know your username, ask a friend to go to your profile and send you the username in the URL.
  • Try entering variations of your name, just in case you signed up using a nickname.
  • If you're asked to enter a friend's name, try a variety of friends if the first friend you try doesn't locate an account. Remember to enter your friend's full name, not just their first name.
Help Center

Nov 17, 2014 | Facebook Social Network

1 Answer

Twice in the last two days you said you were resetting my password via email. Don't where you sent it but I NEVER received it.( email:

Password to what/where? Your password to FixYa obviously works.

Did FixYa send you email saying we were resetting your password? Or is the email from someone else? Perhaps from a website you registered using another email address?

Jan 24, 2014 | FixYa Service

2 Answers

Changing my fixya username and password to my facebook info

Absolutely! Simply make sure to change the email address you use on FixYa to match the primary email address you use on Facebook. (The passwords do not need to be the same).
  1. On your FixYa Homepage click Edit next to your name.
  2. Make sure your email address matches the email address you use for Facebook (I would suggest your primary Facebook email address).
  3. If it does not, simply type the email you use for Facebook and click Save.
  4. Log Out and then click Sign In.
  5. Select the option to Sign in using Facebook.
  6. Once you have accepted the terms, a module with your information will appear (pictured below). Select Continue.
You will now be able to log in to your FixYa Profile using Facebook. All past information will be in tact and your Facebook Profile Picture will be your new FixYa profile picture!
  • Note: Username is simply what FixYa uses in the URL for your Profile.

Mar 14, 2012 | Facebook Social Network

1 Answer

How to recover the forget password


On Facebook website, click on "Forgot Password" link. Then provide the email address that you are using as log on username. Go to your email and check for the message sent by facebook. It contains your credentials, like the username and password.

Thank you for visiting FixYa!

Apr 26, 2011 | Facebook Social Network

1 Answer

After creating nickname paltalk in not signing in. with a massage that incorrect password is specified.

try to recover the password - click on "email me the password" link and provide the email ID you used to sign up.

Feb 06, 2011 | Websites

1 Answer

I enter my email and password and it wont let me log in

Try to recover your account. Follow the steps. You will have to provide them the email address with you are trying to log in. They will send you a validation code, which you need to enter in the next form that will be on your screen. After that, your account is unblocked and you will be able to set a new password.
If you have further questions or need further assistance in order to recover your account, just leave a comment. Thank you for using FixYa. Cheers

Jan 20, 2011 | Facebook Social Network

1 Answer

How do I get back into my account?

No problem, you can still log in to your facebook account, If you've forgotten your password, just click "Forgot your password"? and follow the instructions, no need to provide your date of birth. An email with the password reset link will be sent to your email address.

Good luck.

Thanks for using FixYa.

Jun 27, 2010 | Facebook Social Network

1 Answer

How do you change your FixYa nickname? In the confirmation email I got it said: "Click here to login and change your nickname and password to something that you can remember" but it doesn't...


I would suggest sending an email to and see if she can make the change for you. Lauren is the Community Manager and is THE person to get in touch with if you cannot find an answer on the FAQ page.


BTW, you can still rate this post. Thanks! Welcome to Fixya.

Mar 03, 2010 | FixYa Service

2 Answers

My company has an account but the email address no longer works. It's an info@ email. We need to access it as the company not as individuals.


Thanks for using FixYa.

If you have forgotten the log in credentials for the company account, you need to contact the service provider so that they can give you new log in credentials for the account.

I hope this helps. Thanks and have a wonderful day.

- HotRatchet

Feb 25, 2010 | Facebook Websites

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