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Hp officejet j6480 paper jams wrong paper size message even when unit is correctly set for letter size sheets

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Let's try the easy one's firsts:

  • almost always, paper is sensed by a small tab/lever that depresses when stacks/sheets of paper are placed over it. Pls ensure that said sensors in all trays are cleared, plays with spring like action;
  • try a general reset. Pull the power cord,simultaneously press and hold the # and 6 buttons while plugging back in the power cord. A reset would revert settings/configurations to factory default;
  • in some instances, it may help to clean with a dry paint brush and a vacuum cleaner.
Good luck and thank you for using FixYa.

Posted on Feb 23, 2009

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  • Master
  • 1,029 Answers

Make absolutely certain that you have the correct paper type selected for the tray you are trying to print from. This can cause a false paper jam if you request a job on letter plain but the printer thinks it has A4 installed, pressing resume will let the printer take the available paper regardless of what size it thinks it is.

Posted on Feb 23, 2009

  • Starnley Johnwells
    Starnley Johnwells Feb 23, 2009

    Try unplugging power cord from both ends. Wait for a minute or two.
    Reconnect power cord direclty to the wall outlet. While the other end
    of the cord is still unplug, hold pound and three buttons on the
    printer. While holding pound and three buttons on the printer,
    reconnect the power cord to the back and then release the buttons.
    Follow the on-screen instructions. Let me know if it works.

  • Starnley Johnwells
    Starnley Johnwells Feb 23, 2009

    hope this helps pls do let me know

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  • Printers & C... Master
  • 3,614 Answers

Hi there,

double check the unit for any stuck pieces of paper inside.

unplug the unit and examine it.

btw do u have a paper jam before?

Posted on Feb 23, 2009

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1 Answer

Hp j6480 printer wont print keeps sending a paper mismatch message


Paper mismatch errors occur because the product scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the product, the product reports a 'Paper Mismatch' error. The message saves paper and ink by preventing print jobs from accidentally printing on the wrong paper. For example, the print job might be for a 101.6 x 152.4 mm (4 x 6 inch) photo, but there is letter-size paper loaded in the product. The error message displays to make sure that ink is not wasted on the wrong paper type. try this out , disable the automatic paper type sensor.
  1. Open the Print dialog box.
    1. In Word 2003, click File , and then click Print
    2. In Word 2007, click the Office button (c01850900.gif ), and then click Print .
  2. Make sure that your product is in the Name drop-down list box, and then clickProperties .
  3. Click the Features or Paper/Quality tab.
  4. In the Paper type drop-down list, click Plain paper .
  5. Click OK to close the Properties dialog box.
  6. Click OK again to print the current print job.

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1 Answer

Our machine shows E051. so what can i do.


The JAM DUPLEX message appears if you remove a sheet of paper from the face down output tray after only one side has printed.
The paper sizes you can use with the duplex printing function are A4, Letter or Legal.

If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.


Open the back output tray.
Use both hands to slowly pull the jammed paper out of the fuser unit.

Close the back output tray.
If the paper jam cannot be cleared, go to the next step.
Pull the duplex tray and paper tray out of the printer.
Pull the jammed paper out of the printer
Put the duplex tray and paper tray back in the printer.


Click solved and vote if problem is solved. Otherwise post again

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HP Officejet Pro 8500 printer message "Paper jam"


An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

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1 Answer

Envelope jam HP Officejet 8500


Hi,

Try to print envelope through Microsoft Word

Steps:-

1) Click Tools , click Letters and Mailings and then click Envelopes and Labels .
2) Type the Delivery and Return address information.
3) Click Options .
4) On the Envelope Options tab, set the following options:-
  • Envelope size : set to match the loaded envelopes.
  • US only : if desired, select the Delivery point barcode to make it easier for mail sorting machinery to correctly route the envelope.
  • Return address : for Size 10 envelopes only, set the Return Address position .8 inch in the From left section.
5) Select the Printing Options tab and verify that the following settings are selected:
  • Select the Feed Method option that shows the envelope on the far right side with the short edge first.
  • Select Face down .
  • Examine the selected feed method image and verify that the envelope flap is on the left side of the envelope. If it is on the right, select or deselect Clockwise rotation.
6) Click OK and then click Print .

As envelop can not feed correctly every time, it depends on the weight, flap design, paper type and other factors & cause jam, To prevent those you can do.
  • Print envelopes at a higher quality setting so envelope is pulled through the unit more slowly. e.g:- Switch fast to slow mode or slow to best mode.
  • Tuck the flap inside the envelope before loading it into the printer.

Have a nice day...don't forget to rate the solution.


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1 Answer

Wrong size paper jams


Take a trip into the Printer Driver for this printer and then select "Printer Properties"

Review the settings for the paper setup. Also, from your application, make sure you have "Letter" set as the desired page size.

Finally, if your printer has a "Paper Menu" go into that and set tray size to Letter.

Don

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I HAVE A HP OFFICEJET J6480 ALL IN ONE. THE PROBLEM IS THAT IT SAYS I HAVE A PAPER JAM. I HAVE CLEARED ANY JAM, BUT IT WON'T CLEAR OUT


Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.


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Wrong paper size message


Choose the correct paper size from the setup and change the paper type to 'plain paper'.

Hope this help.

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