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Hey guys this is a Xerox Phaser 7750 and 7760 fan error video tutorial.
In this video you will learn how to fix the error code 48 on the Xerox phaser 7750.
Also you will learn how to fix the error codes 010-391,010-392,010-398 that are related to the Xerox Phaser 7760.
This video shows how to remove covers.
All the wires that youneed to disconnect from the machine to fix these errors.
There is also another video part two that shows you how to reinstall everything back in it’s place. Step by step tutorial hope you enjoy.
35 = Cyan
36 = Magenta
37 = Yellow
38 = Black
The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.
Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
That is a yellow ink stick count fault.
Most likely one of the yellow sticks has just gotten twisted in the loader and not advancing. May be cracked or damaged but for some reason not sliding down to the bottom and hitting the sensor.
Check the sticks and if you need to remove them just take a screw, like a drywall screw and twist it into the block to remove it.
If you managed somehow to get a stick in the machine from a different phaser product, it is shaped different and would not actuate the switch at the bottom of the ink loader.
I found a couple of references to the error ?07,010.43?, it?s a generic message with lots of possible causes. Xerox?s official web site says to turn your printer off a contact their technical support.
I did find one reference that said for them it turned out to be a wiper assembly stuck between the print head and the roller. I?ve never owned a Xerox printer (I?m an HP guy) so I can?t help you beyond that. Xerox?s support site for the phaser series is here: http://www.office.xerox.com/color-printers/phaser-8500-8550/sprt-enus.html