Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Nothing on printer works

Top of 5500 printer fell over backward, pulled ribbons and sheared wires. Is this falt covered by warrenty? Terry Smith 1202 N. Fir Beebe Ar. beardwh@yahoo.com service # F241644

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  • beardwh Feb 23, 2009

    I consider the problem a manufacturing problem. I have been told by others that it is a commom problem of the support catch not working and allowing the top half of the printer to flop over.

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You can try to contact Kodak support, if the printer is still under warranty (13 months from the date of purchase of date of manufacture.)
the answer is probably not. It is not manufacture defect.

Posted on Feb 23, 2009

  • Frank
    Frank Feb 23, 2009

    if that is the case, call the customer support and have them replace the top. we can't do that for you here.

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The glass of scanner hp2510 is broken how can i remove it and fix it


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Download the Fargo Diagnose Utility .

But Requires Windows 98, 2000, NT, XP, Me; 16MB of RAM (Recommended); SVGA Monitor (800x600 or higher is required); and at least one printer drivers installed.

If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.

2. Remove the ribbon and overlaminate as needed.

3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
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Cover(s), and press the Pause/Resume button to resume printing.

4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
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will reboot the printer and cancel all jobs within the printer?s memory. In this
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CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
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Pressing the On/Cancel button will reboot the printer and cancel all jobs
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H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
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Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

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1 Answer

Card jams and ribbon keeps breaking


CLEANING THE INSIDE OF THE PRINTER
As you use your printer, dust and other foreign particles may accumulate inside
the printer?s case. These particles are attracted to the underside of the ribbon by
static produced during printing and can cause voids on the printed image.
Periodically, use the following procedure to remove dust and other foreign
particles:
1. Open the printer?s Top Covers.
2. Remove the ribbon and overlaminate from the printer.
3. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
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the printer. Remove any debris that may be inside. Be extremely careful not to
let any alcohol drip inside the printer!
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F. CLEARING A CARD JAM
If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
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1. Leave the power ON, and open of the printer?s Top Covers.
2. Remove the ribbon and overlaminate as needed.
3. If you would like to try to correct the problem and continue printing with
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before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.
4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
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Section 7: Maintenance 53
Pro-L Card Printer User?s Manual
G. CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
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2. Remove the Cleaning Card?s adhesive backing paper.

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