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Re: I am stuck in the departmet Id and cant get back to...
Yes. In service mode (Additional Functions > 2,8 > Additional Functions) go to Copier > Function > Clear > PWD-CLR. Press ok. Turn off and on using main power switch (on right hand side of copier)
Then try setting up DepID again.
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The iR C3170 has two printer board options. The first is the built-in Canon board and the other is the EFI (Fiery). The Canon board is configured via the touch panel via Additional Functions > System Settings > Network Settings. If the Fiery is attached (there will be a rectangular box on the back of the printer that the Cat5 connects to) it is configured via the touch panel but you access it differently. In the top right hand corner of the display will be an arrow. Press it and the next screen will show printer setup/status.
Now for both the Canon and the Fiery, AppleTalk is not enabled by default and therefore has to be if you are going to connect this way. However, if you have the Canon board, it uses the Canon Mac PS Driver v1.40 (or later) that connects via LPR. After you run the installer and then restart (a must) you will have a new option under More Printers called Canon IP (PS). Open this dialog and enter the IP address of the iR C3170 and the queue name of LP. The utility will query the device and choose the appropriate ppd.
But if you want to connect via AppleTalk you cannot use this driver. You need to use the ppd only, which will be on the PS driver cd or you can download from the web.
Now there are a couple of reasons the print job can disappear when using lpd. If the Fiery is attached, the queue name has to be set, such as print. Note that the queue has to be typed as lower case. If the queue name is not set print jobs simply vanish once they leave the Mac.
If you have the Canon board then the queue name is not a factor but there is a setting in the copier called Dept ID and if this is on, it can stop jobs from printing that don't have an appropriate ID. To print with Dept ID enabled you have to use the Canon Mac driver mentioned above. You cannot use the ppd!The driver has the facility to set a user ID (which is generally used for tracking or controlling usage - especially colour) in the driver, located under Special Features. Note that if the Mac only has one user, you can set the ID in the driver and then save the config as a preset, which saves the user having to input the ID every time they print.
Hope there is enough in here to help. Get back to me if you still have issues.
Auth Required sounds odd. The only thing i could think would cause this is if the copier itself has Department Managment enabled. This is used to limit printing by quanity and sometimes restricting color prints. IF everyone else in the office is required to enter a code to print and this one does not then you need to enable department ID via the driver settings. Right Click your print driver and go to properties and select "Device Settings" from the tabs on the top of the window. Under this menu there should be a box that says Department ID select that and try it out. Another way is to "aquire" the copiers device status a button labeled somewhat to this effect should also be in that same window.
I start my printer canon ir 2520 and i see dept id and password prompt
screen, I did not reset any id and password earlier, I cannot go inside
the menu or i can't take any copy. Please give solution for disable or
reset the same.
try re-seating the Ribbon Connectors between the Reader Controller PCB,
CCD Unit, and the Interface PCB found in the Reader Unit. You can also
try reseating the SD-RAM DIMM's on the Main Controller PCB. If message is still appears replace the Sub Main PCB (FG3-2855-000)
Print a user data list.
Find your IP address. Enter the IP address into your web browser. This will present you with the RemoteUI interface.
Go to additional functions and select department ID management.
You can also do this on models that have a touch screen by pressing additional functions and pressing the department id management button.
To Print out the Department ID Print totals: 1. Select Additional Functions on the Control Panel. 2. Select System Settings. 3. Department ID Management. 4. Select On 5. Select Print TotalsPage Totals. 6. Print List.