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I cannot connect to the internet after doing a master reset

My phone was freezing up constantly and so I did the master reset on it. Now, it is working again however, I cannot connect to the internet or set up my email again for some reason. Can you tell me what to do? Thanks!

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When you master reset your phone it erased the settings for your email and your internet.

http://tmobileuscare.wdsglobal.com/

Click that link and send yourself the settings for the internet and email. Make sure you choose internet and not "vpn internet" unless you have a VPN. If you don't know what a vpn is you don't have it.

Posted on Mar 01, 2009

  • Jamie  Smith
    Jamie Smith Mar 01, 2009

    you can try that link. If that doesn't work here is the backdoor.

    Log in to t-mobile.com
    Go to support.
    Go to services and data
    Go to device setup tools
    Go to Begin to use the T-mobile wireless configurator

  • Jamie  Smith
    Jamie Smith Mar 06, 2009

    Send yourself the settings for the nokia 2610.

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Please explain more.
Have you tried a hard reset. Hold down the two soft key (above the Mail and Internet Explorer button) and use the stylus to hold down the "Soft Reset" recessed button near the USB charger.

You are going to loose all your data, make sure you back it up first.

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