Question about Digital Products Hewlett Packard OfficeJet J6480 InkJet Printer

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Error message on my Hp Officejet J6480-Fax log full

I can't receive or send faxes

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  • Anonymous Mar 09, 2009

    fax log full

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Press the Setup button (Error message on my Hp Officejet J6480-Fax log ful - c01361401.gif ).

  1. Press the Right arrow button (c01185072.jpg ) until Tools displays on the control panel, and then press OK .
  2. ) until Fax Log displays on the contError message on my Hp Officejet J6480-Fax log ful - c01185072.jpgd then press OK .
  3. Press the Right arrow button (c01185072.jpg ) until Clear Fax Log displays on the control panel, and thError message on my Hp Officejet J6480-Fax log ful - c01235250.gifn>OK . A message that says the fax memory is clear displays on the control panel.
  4. Press the Cancel button (c01235250.gif ) to exit.
Hope this helps

Posted on Mar 11, 2009

  • Bill Davidson Oct 14, 2011

    Problem. Boom. Fixed. Thanks so much for this site.

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SOURCE: hp officejet j6480 all in one printer

Clear the internal memory by clearing the fax log and memory

Posted on Oct 20, 2009

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
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CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

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A reader posted the way for me to do it. I needed to go into the menu and click on the tools bar. Then I right arrow tabbed to get to the fax section. Then right arrow tabbed to get to the memory section. Then right arrowed to get to the clear memory location. Then pressed okay

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In case you haven't solved this yet:
  1. Press the Setup button (c01361401.gif ).
  2. Press the Right arrow button ( > ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button ( > ) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button ( > ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button ( X ) to exit.
You can go to this web page also:
Fax Log Full Message
Thanks for using Fixya.

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I have not found the answer to this in the manual however, you may solve the problem in the following steps:

1. From the Setup menu, choose #6 Tools
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Problem solved! Hope you found this answer helpful.
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