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High Point Microwave has no functions

High Point Microwave Model #EM925RSL-B; Microwave has 110 VAC to plug but no functions. Internal Failure or can this be fixed?

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  • sboutin Mar 19, 2009

    Does anyone know who the manufacturer of High Point microwaves is?

  • pdeluca Apr 07, 2009

    need to know who makes Hi Point microwaves,and where to get warranty service.

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I actually got ahold of the pretty much non-existent microwave division of the manufacturer called Pelonis USA, Ltd. Now if you google this company you will only find service and warrany for their heater division. The actual service number for the microwave division is a personal cell number. As stated by a tech this is a fuse issue so (get this) they only warranty the gears not the fuses. BUT it gets a little better. Through the coach's purchasing dealer you can get a replacement. This company will work through the dealers. Call the heater division's service number at 866-876-4332 (located in Grand Prairie, TX) and ask for Shalom in the microwave division. You will be given a personal cell phone number w/ area code starting in 415 or an office number with area code 847.

Posted on Dec 18, 2009

  • dovercliffs Nov 12, 2010

    I have tried everything on getting a hold of this company. My light in the microwave won't go out and there is no way to turn it off. I will try this number given above in the morning and see if I can get some information.

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Check all the fuses inside the oven, this means removing the outer casing, be careful as the capacitors can hold dangerous charges for long periods of time.there may be 2 or more fuses so check every one you can find. if this fixes it. well done!!!. if not come back and we will diagnose some more

Posted on Feb 23, 2009

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