Question about Brother IntelliFax-2820 Laser Fax

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We get two to three white lines going down the ride half of the fax. We are unable to read some of each page because of this.

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U may need to change the drum asly

Posted on Feb 23, 2009

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My hp m425dn only prints half of the fax confirmation page


That is not what they asked. They said half the thumbnail is showing and they need the full thumbnail. They are getting the confirmation page but only half of it is showing instead of the full page. Plese read the question in the future.

Oct 15, 2013 | HP Laserjet Pro 400 Mfp M425dn...

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The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna


The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna
Dear Donna,
When a document is scanned from the top portion of the printer, it will loop around and output from underneath. The scanning glass on the far left side will have some debris on it. Lift the the lid exposing the glass portion, inspect for "stuff" on the glass, perhaps pen or white out. You can use a mild soap and lightly dampened cloth to remove any debris.
Good Luck,
Pre

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Our HP 3015 fax is not sending a readable fax at the receiver's machine. About half the page is readable, and the other half has a series of horizontal lines which makes the balance of the page unreadable....


it only happens when you have something on the scanner

Over time, specks of debris might collect on the scanner glass and white platen, which can
affect performance. Use the following procedure to clean the scanner glass and white platen.
1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket.
2. Tilt the device control panel forward.
3. Clean the glass strip and the white platen with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.

hope it solve the problem, if so rate the solution


Nov 22, 2010 | HP Office Equipment & Supplies

1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

I get lines and can't read the right side of copies that I make with the 1270e. How do I fix this?


You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Wide black line down page


open the document lid. Check to see if there is white-out on the glass platen where the document rides across the scanner. Some units require the white roll to be taken off.
sometimes a black mark on this platen can leave black streaks on copies made on this machine, and even when they send to others.
Try to clean the platen glass.

Oct 15, 2009 | Samsung SF-340 Plain Paper Inkjet Fax

2 Answers

Printing


It sounds like the toner is getting low. Take out the toner cartridge and rock it back and forth a few times to redistribute the toner evenly in the cartridge. If this makes the printouts look better, you should order another cartridge, as this one is getting low. I'm not sure about the L-100, but the toner cartridge for the L-120 fax is good for about 2,000 copies.

May 15, 2008 | Canon FAX L-120 Plain Paper Laser

1 Answer

Fax thru pap2


NOTE: Set the following parameters under Line 1 or Line 2 tab, depending on what Line the fax is registered to.
Step 1:
Access the PAP2’s web-based setup page.
Step 2:
Once the PAP2’s web-based setup page appears, click Admin Login then click switch to advanced view.
Step 3:
Click Line 1 or Line 2.
5185-003.png Step 4:
Look for Network Settings set Network Jitter Level to high.
5185-005.png Step 5:
Go to the Audio Configuration section and set Silence Supp Enable, Echo Supp Enable and No Echo Canceller to no. Set FAX Passthru Method to NSE, FAX Passthru Codec to G711u and Use Pref Codec Only to yes.
5185-007.png Step 6:
Go to the Supplementary Service Subscription section and set Call Waiting Serv and Three Way Conf Serv to yes.
5185-009.png NOTE: If the above settings did not work, please power down the PAP2 and power it on after 30 seconds.
Step 3:
Click Line 1 or Line 2.
5185-003.png Step 4:
Look for Network Settings set Network Jitter Level to high.
5185-005.png Step 5:
Go to the Audio Configuration section and set Silence Supp Enable, Echo Supp Enable and No Echo Canceller to no. Set FAX Passthru Method to NSE, FAX Passthru Codec to G711u and Use Pref Codec Only to yes.
5185-007.png Step 6:
Go to the Supplementary Service Subscription section and set Call Waiting Serv and Three Way Conf Serv to yes.
5185-009.png NOTE: If the above settings did not work, please power down the PAP2 and power it on after 30 seconds.

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