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Hi Diana, Uninstall the cam & install it again. after that open my computer andopen the cam. If there your camera working properly then the camera & installation both are ok. After that try it in MSN & google video chat. Remember Msn always read inbuild camera for laptop. If its on in msn and same problem then there is some problem cames from MSN. For camera comfirmation you can login yahoo messenger and open the cam from there. IF you face same problem then the problem occur by internet connection. So you must check the internet connection after that all. Thanks & waiting for your feedback.
uninstall your msn reinstall then in the file on your msn beside where you add contacts click the arrow then tools then setup audio and video.
Then exit msn and restart
This seems to be a constant problem with msn and built in cams
what type of camera and what laptop
If you have a bluetooth button at the front it doesnt mean its inbuilt, most Acer laptops don't have it although the button is there.
assuming you have set up the bluetooth correctly
Your model does list it has inbuilt but, if it is the light should flicker, you should also check the latest driver http://support.acer-euro.com/drivers/notebook/as_5100.html