I have a 2 1/2 yr. old Toshiba lap top with operating system: VISTA. It is connected to an HP C6280 all in one printer. I cannot get the printer to print and what I am seeing is that my printer is...
HP Printer/Vista conflicts are legendary. Epics will be written about them. :) It's highly likely that an HP Update fouled Vista, or a Vista Update fouled HP.
The surest way to get your printer back is:
1. Go to HP Support and download the Full Software for your model printer and save it to the desktop.
2. Uninstall every HP application in the Control Panel that came with the printer, starting with the main printer software itself.
3. Hold down the Wndows Logo button on your keyboard and press the R key. A command window will open. Type in %TEMP% and hit the enter key. Your Temp File folder will appear. Delete EVERYTHING in the Temp Folder that Vista will let you delete.
4. Reboot your computer.
5. Double click on the HP Software install .exe file you downloaded to your desktop. Install the printer again as if it was the first time.
You should be good to go.
Jul 18, 2010 |
Toshiba PC Laptops