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Keyboard failure message on boot

I just installled a Logitech illuminated keyboard and when the boot starts I get a message that states "keyboard failure". After about 10 seconds the boot continues and the keyboard is illuminated and becomes active. I can use the computer after the delay but I would like to eliminate the message. I have a Dell 8200 and I believe that the usb port is not a 2.0. I purchased a 2.0 hub to use but it still does not eliminated the message

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If you can access your bios .... it's the first choice on that menu after you are in that section scroll down the page... you will see "halt on errors" or similar... change that to none.

Posted on Feb 23, 2009

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1 Answer

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Hi, kreich.

I recommend that you take your keyboard to another computer, work for a while, and see if it happens again. The problem might exist due to improper USB drivers or faulty USB hub, especially if you have problems with other USB devices.

Also, make sure you reinstall SetPoint software which came with your keyboard.

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Mar 18, 2009 | Logitech Illuminated Keyboard

1 Answer

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You can take your computer to the store and check which type of new keyboard (PS/2 or USB) works with your computer, before paying for it.

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You may need to reinstall the drivers for the keyboard, they should have came on a CD with the keyboard, you may also be able to download the correct driver from Logitech's website. Try searching for 'logitech keyboard drivers' in Google or visit Logitech's own website.

Please rate if at all useful, thanks!

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