I just installled a Logitech illuminated keyboard and when the boot starts I get a message that states "keyboard failure". After about 10 seconds the boot continues and the keyboard is illuminated and becomes active. I can use the computer after the delay but I would like to eliminate the message. I have a Dell 8200 and I believe that the usb port is not a 2.0. I purchased a 2.0 hub to use but it still does not eliminated the message
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Take a paint brush (2") and with the Kb disconnected brush gently to the groves, then take some all cleaner and spray some to the brush (not to humid) and do the same, for finnishig you can use youe vac to take out dust and finally wipe gently wt a cloth.
Turn your computer off.
Temporarily replace your keyboard/mouse with "generic" units.
Turn your computer on.
Check that the F-keys work.
Now, do the F-keys work correctly?
Or, do you still get "keyboard failure"?
Sounds like there may be keys on the keyboard getting stuck or keys that went bad. Move your hand over all the keys and see if you can feel any of them that are slightly pressed in. If not then just move your hands over all the keys and it may unstick any of the keys that aren't all the way up by chance.
If both of these methods fail then they keyboard is bad and would need to be replaced.
I recommend that you take your keyboard to another computer, work for a while, and see if it happens again. The problem might exist due to improper USB drivers or faulty USB hub, especially if you have problems with other USB devices.
Also, make sure you reinstall SetPoint software which came with your keyboard. --- Your responses are intended to improve the level of service provided. Please rate your experience.
If you get 'Keyboard Failure' message it can have two reasons.
1) The keyboard is not working properly. You will have to replace it.
2) If your keyboard has a PS/2 jack, the PS/2 keyboard port of your computer is not working. Buy an USB keyboard.
You can take your computer to the store and check which type of new keyboard (PS/2 or USB) works with your computer, before paying for it.
There's nothing wrong with your keyboard hardware. You want to change your keyboard layout from english UK to english US. In windows (I assume your in windows) 1. start, controlpanel 2. regional and language options 3. Set the default input language to English US 4. in the box " Installed services " add a keyboard layout for (English United States)
You may need to reinstall the drivers for the keyboard, they should have came on a CD with the keyboard, you may also be able to download the correct driver from Logitech's website. Try searching for 'logitech keyboard drivers' in Google or visit Logitech's own website.