Question about HP DesignJet 120nr InkJet Printer

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Can't get software to load on the HP designjet 120nr printer

I got an answer to a previous problem, to remove and re-install the software, but we can't get the software to even load on our printer. This HP was here at our work place when we bought it in June 2007, and it has worked off and on but not steady, and we also have an Epson that we use so it hasn't been urgent to fix it. Now we are looking at what could be wrong with it. Any help, would again be appreciative.

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  • Mark May 11, 2010

    mac or pc software needed? mark@ralf.co.uk

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Software for mac and pc is available from HP.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=295937&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=295935

This page has the downloads for all PC and MAC versions for the 120 and 120 NR

Posted on Nov 02, 2009

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Nothing is going to work if you can't get the fan (eg power) working.

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Carriage belt fitting


It is not recommended that the user replace the carriage belt, on any HP printer. Any damage caused by the user, won't be covered by the warranty and will likely result in a completely useless, but very expensive doorstop. Or paperweight..

I do believe your printer has since been discontinued for support, however only an HP Customer Service Representative would be able to confirm that. I would suggest phoning HP for technical support or to at least confirm whether support is available.

Even if your printer is no longer a) under warranty, which I suspect it's not, or b) out of support completely, they may be able to provide you with a list of Authorized Service Providers (ASPs) within your area.

1-800-474-6836

Best Of Luck.

Oct 31, 2007 | HP DesignJet 120nr InkJet Printer

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