Question about NetGear RP114 Router

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No internet connection

One day it is fine the next day no connection. I have a separate DSL modem connected to the router and then theres my computer. Sometimes reseting the router helps, sometimes not. Sometimes power downs help sometimes not. I purchased the router second hand off of ebay. Did I get a lemon? Or is there something else I need to do to get it set up right. I see places online where it says to go to actiontech and do something, but i have not done this, because when I hooked up the router it worked for about a week before I started having any problems with it.

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Firmware Upgrade

1. Please verify the model and version of the router underneath it.
2. Go to http://kb.netgear.com/app/products/family/a_id/1293.
3. Please click on the appropriate version of the router.
4. Select the link of the latest firmware. Please click on the button Right-click and Save to Download.
5. Save the file to the Desktop.

Note: Please perform firmware upgrade with wired or Ethernet connection only. Before you upgrade, write down all current settings as you need to enter them manually after upgrading.

6. Using the computer hardwired on the router, open any web browser like Internet Explorer or Netscape Navigator.
7. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
8. A window will prompt for a user name and password. The default username is "admin" and the default password is "password".

Note: If it does not take password as the password, you might have changed it when you have run the NETGEAR Setup CD so please try other passwords. If you cannot remember the password, you need to reset the router and run the Setup CD to reconfigure it.

9. Click on Maintenance and then Router Upgrade.
10. Click Browse and locate the upgrade file in your Desktop. Click Upload.
11. Please wait for the router to reboot.
12. Reset the router.

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then please plug it back in.

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.0.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password" or ( for older RP614 ) "1234".

Configure the router.

If your Internet Service Provider is using a DSL connection that does not require a login, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection that requires a login, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

From the above configuration, please check if you can now access the Internet.

Posted on Apr 11, 2009

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1 Answer

How do you set the router up!!! no diagram to hook up to desktop


How you connect it depends on how you plan to use it. Let me explain:

Some people have a dsl line (high speed internet connection) and their modem from their internet provider only has room for one computer cable to connect and use the internet. If the customer has more then one desktop computer they want to connect to the internet, they will need to buy a router. A router provides multiple ports for several computers to connect to the internet at the same time.

If you have a dsl modem already and bought a router to add additional computers to your network - then follow the instructions below to set it up:

Connect your phone cord from the wall into the dsl modem. Plug in the power cable from the dsl modem to the wall and turn it on. Connect an ethernet cable to the dsl modem (ethernet cables are the ones that look like a regular telephone cord but the ends are a little larger) and connect the other end to your router. Make sure you plug this cable into the port marked "ethernet" on your router. There is only one port for your internet connection line coming into the router, the rest of the ports are for adding computers only. Some routers say the word "ethernet" near the port for the internet connection. Others have a picture near or or brackets around it to show that it is different then the others. Plug in the power cord to your router and turn it on. Make sure you turn on your modem first and let it warm up before connecting your router. Modem power on first, then router power on - always.

Now connect an ethernet cable to your router and connect the other end to the pc you wish to use on the internet. Do not turn on your pc until the ethernet cord is attached. Your dsl modem has to be powered up first, followed by your router and then your pc. All in that order.

Your computer should automatically sense the internet connection upon start up. You can verify that your connection is installed correctly and that your pc is sensing it by looking at the bottom right side of your screen near the clock area. You should see a picture of a computer monitor that represents your internet connection status. Sometimes they glow green when they are healthy. Sometimes they show a red X on top of them if they are disconnected from the internet. If you can't find the Icon for your internet connection on the bottom right side of your screen, unplug the ethernet cable from the back of your pc - while watching the bottom right side area and plug it back in again. Watch for a change to locate the icon. Sometimes there is a downward pointing arrow near the clock which needs to be clicked on to open up the area and view the icons.

Thats all! One line from the modem to the router - another line from the router to the pc - and the internet should be up and running fine.

If you bought a router combination modem - then its the same as above - just without a separate dsl modem. (i.e. Connect the power cable from the router/modem to the wall. Connect the ethernet cable to the port marked "ethernet" for your internet connecton and connect the other end of the cord to your pc. Then turn your pc on. Router/modem power on first and pc power on second in that order)

All the lights on your modem should be green and steady - except for the one marked internet or connection which is usually flashing and moving. If you have any red or yellow lights then you need to troubleshoot and correct the problem before your internet connection will work.

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Hi,

It seems that router need to reconfigure and once you reconfigure router i am sure you would be able to resolved issue.
Please follow steps to reconfigure router
1. Please remove all the connections from the router. Connect power to the router and then connect a cable from the computer into any of the 4 lan ports on the router. Make sure the modem should not be connected to the router or to the computer.
2. Open up the Internet Browser (Safari, Internet Explorer, Mozilla Firefox, Opera, etc.).
3. Put http://www.routerlogin.com/basicsetting.htm in address bar.
4. On the basic setting page scroll to the bottom and click on Apply.
5. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
6. Click on lan ip setup under advanced.
7. Change the lan ip to 192.168.10.1 and under use router as a dhcp server change the starting ip as 192.168.10.2 and ending ip as 192.168.10.51, click apply and click ok for any popup message that arise.
8. Once the browser display some error message like CANNOT FIND SERVER, ACTION CANCELLED etc, Connect the dsl modem on the wan port of the router and restart the computer.
9. Power off the dsl modem and the router after making the connections.
10. Power on the dsl modem and wait till the dsl light comes on, then power on the router.
11. Open a web browser (Internet Explorer, Mozilla Firefox or Safari).
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13. Login to the router (Username = admin Password = Password).
14. Click on Setup Wizard and then select "Yes" and Click "Next" on the detection window.
15. It should give you a "Dynamic IP Detected" or "pppoe detected"(type the Username & Password of your dsl account in case of pppoe detection) and then click next.
16. Click Apply.
17. Logout of the router.
18. Open up another browser window and try to access internet.


Thanks for using Fixya

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Hello,

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There are a few things that might be wrong here. So let's go over the basics.

First off, make sure that everything is connected in the same way that it was previously. You have probably done this, but double check.

Second, try connecting your computer directly to the DSL modem through the ethernet cable. This will confirm where the problem has arisen. If you can get internet this way, but not after going through the router, than move onto the next step, otherwise, something has gone wrong in the DSL modem, or somewhere else, and it does not concern the router.

Lastly, your cable modem may have been only a modem, which means that it did nothing other than give you internet access. However, with many DSL providers, the "modems" they supply you with are more of a 1-port router than a modem. What I mean by this is that there is a good possibility your new modem blocks it's connection on certain ports.

Many DSL modems have a function to make them act as only a modem, and let a router do its job separately, but this will be specific to your modem. You may want to contact your ISP about this further.

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